Hendrick Honda Woodbridge

Outstanding Customer Service! The Hendrick Honda Service team, as always, performed service on our Honda Pilot quickly, always concerned about the customers time, but most of all t The Hendrick Honda Service team, as always, performed service on our Honda Pilot quickly, always concerned about the customers time, but most of all the job is always done right. We have been buying our vehicle and always have them serviced at Hendricks for the last 10 years or more, we are sold on these guys and the service team is amazing! It is a joy to deal with them and they make you feel like family and concerned about your service needs. Friendly, experience and totally customer serviced focused. They are the BEST! More

Horrible Service Department Horrible, horrible dealership. You can always count on 100s or 1000s of dollars of recommended repairs. Abusive upselling. $328.13 labor to repla Horrible, horrible dealership. You can always count on 100s or 1000s of dollars of recommended repairs. Abusive upselling. $328.13 labor to replace an O2 sensor. I'd be surprised if the repair took 30 minutes. How can this possible be justified? $29.00 for shop supplies. Nuisance fee. Service rep or technician reported the "threads were stripped" on the removal or installation. My son was cautioned there may be problems in the future with the O2 sensor. A far better approach would have been to provide a summary of the warranty on the repair, which I would still like to see in writing. It also seems like that would have been an appropriate issue to document on the inspection report or receipt. Dealer rep emailed me asking for a positive review. My honest feedback to her, Dianne Norris, was ignored. I would never recommend this abysmal dealership. More

Top notch service I was extremely pleased with the service I received from Hendricks Hoda of Woodbridge. They were very attentive to the needs of my vehicle and kept m I was extremely pleased with the service I received from Hendricks Hoda of Woodbridge. They were very attentive to the needs of my vehicle and kept me informed during the entire process. More

Sincere and Honest!! We just bought a 2016 Honda Odyssey and could not be happier with staff at Hendrick Honda at Woodbridge, VA - specifically Oscar. It was a breath of We just bought a 2016 Honda Odyssey and could not be happier with staff at Hendrick Honda at Woodbridge, VA - specifically Oscar. It was a breath of fresh air to deal with Oscar because the previous day was spent with another dealership getting the run around and low balled with our trade-in. Not so with Oscar. We really felt we got a sincere and honest salesman who gave a fair deal. This also extends to the finance representative - again, no double-talk - just straight and honest answers. Hendrick Honda has earned my business and recommendation to others. More

First Service Visit Yesterday I took my 2015 Honda Fit to Hendricks Honda of Woodbridge for the first time since I bought it there last July. I had received a letter from Yesterday I took my 2015 Honda Fit to Hendricks Honda of Woodbridge for the first time since I bought it there last July. I had received a letter from Honda informing me that the car doors needed to be inspected and have a part replaced in order to prevent possible rusting. The service was to be provided at no charge. I was greeted on arrival by Mr. Jeffrey Gossman. He explained what needed to be done and led me to a very clean, comfortable, and well equipped waiting room. When the car was ready Mr. Gossman came back to inform me. I was most favorably impressed by the facility and by Mr. Gossman's professionalism and affability. More

Amazing. Thank you for all of your assistance in making this tremendous purchase of my new vehicle such a breeze. AJ. I look forward to building and maintainin Thank you for all of your assistance in making this tremendous purchase of my new vehicle such a breeze. AJ. I look forward to building and maintaining a wonderful relationship with Hendrick Honda. I would highly recommend any person looking to purchase a new, leased, or used car from here...absolutely the best in customer service! More

Great Service Visit Brought our Honda CR-V in for scheduled service. Joe Deguzman was very professional and helpful. The car was ready when promised, I recommend the serv Brought our Honda CR-V in for scheduled service. Joe Deguzman was very professional and helpful. The car was ready when promised, I recommend the service department. More

A Great Experience I really enjoyed my experience. Oscar Canales didn't pressure me into buying a car; he was patient. And Leah Bautista was pleasant. I definitely felt I really enjoyed my experience. Oscar Canales didn't pressure me into buying a car; he was patient. And Leah Bautista was pleasant. I definitely felt taken care of. More

Excellent Servie My 2010 Honda has developed issues that will eventually require extensive service under warranty. Bradly Elkins has mapped out a service plan that wi My 2010 Honda has developed issues that will eventually require extensive service under warranty. Bradly Elkins has mapped out a service plan that will ensure an efficient and effective solution to the work required. I recommend this dealership and Bradley in particular for service-related issues. More

Superb customer Service!! This was my first experience with a sales person at a dealership that was pressure free Mr. Soufi allowed me to take my time he showed me as many c This was my first experience with a sales person at a dealership that was pressure free Mr. Soufi allowed me to take my time he showed me as many cars as I wanted to look at and test drive as well. I called him when I was ready to purchase my vehicle, every amenity that I told him I wanted I got the price was great this was a very Pleasant experience Mr. Farid Soufi is an excellent listener and is there for the customer. Kudos to Mr. Iver Zambraba in the finance department was excellent this too was a pressure free experience. Thank you and keep providing outstanding customer service this makes you a cut above the rest. More