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Hendrick Southpoint Auto Mall

Durham, NC

4.7
111 Reviews

127 Kentington Dr

Durham, NC

27713

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111 Reviews of Hendrick Southpoint Auto Mall

May 28, 2022

As always Andrew Gloc treats me like I’m part of the family. Love the addition of video taping to show work done on car More

by Nonna Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
May 28, 2022 -

Nonna Chris responded

As always Andrew Gloc treats me like I’m part of the family. Love the addition of the video while vehicle is in the shop.

May 28, 2022

Great service. Malcolm did a fantastic job as my service provider, and the video diagnosis by my service tech was fantastic. More

by rdilillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm
May 25, 2022

Service is always excellent at this Acura dealership. Jamie took care of everything professionally and quickly. More

by Laura
Recommend Dealer
Yes
Employees Worked With
Jamie
May 21, 2022

Friendly staff, good follow through on service details. Service was completed as quickly as possible. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm
May 18, 2022

Fast easy check in and check out in the service department. Friendly and informative service staff! Clean area! More

by kmassey1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Mclean
May 11, 2022

BMW had great and fast service. Jessica kept on top of my needs for great service. Two unexpected events happened then needing to have some maintenance done. Finished quickly and k More

by dalehauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
May 09, 2022

Jamie did a great job to address my concerns and ensured that I was informed all the time. More

by SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
May 08, 2022

Love the people that work here, but was not pleased that I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told More

by Annegilmorejordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold
May 06, 2022

Hendrick’s BMW provides outstanding service. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else. More

by SW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Ronda, Malcolm
May 06, 2022 -

SW responded

Hendrick’s BMW provides outstanding service. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else.

May 06, 2022

Anthony Scott was awesome. Great customer service and attentive to the customer. Explained the detail before and after the service. More

by Spglover28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
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