Hendrick Southpoint Auto Mall

Awesome dealership. Great customer service. Car was finished as they promised. They cared about my time. Great customer service. Car was finished as they promised. They cared about my time. More

Bmw Southpoint is the best BMW dealer around period. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Thanks Hendrick BMW More

Service people care that the client is happy. They understand your frustration when the car does not work. The telephone personnel, customer service reps and sales people all go above the stand They understand your frustration when the car does not work. The telephone personnel, customer service reps and sales people all go above the standard. More

Always great service, but this was an exceptional experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was aw experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was awesome. Thank you!! More

As it was my first time I found the experience to be good the staff was warm and courteous and I was very comfortable and relaxed while waiting on my car the staff was warm and courteous and I was very comfortable and relaxed while waiting on my car More

Courteous and professional service team staff. Welcomed me at arrival. Jarvis King (service rep) was a pleasure to work with. He explained the service to be done. Waiting room was comfortable and Welcomed me at arrival. Jarvis King (service rep) was a pleasure to work with. He explained the service to be done. Waiting room was comfortable and my wait time was in line with the timing Jarvis stated. Appreciated that I could pick up the truck inside the service bay as it was raining outside. This visit synced with the similar customer-friendly experience in the new car showroom 9 months ago. More

Top notch help from start to finish. Patricia kept things moving and kept me informed at each step. Patricia kept things moving and kept me informed at each step. More

They're straight forward, no bull, pleasant experience. They try to please the customer but aren't pushovers. They try to please the customer but aren't pushovers. More

Great dealership. Hendrick's BMW also sent out a video of mechanic's inspection of our BMW. They also provided timely updates regarding the O2 sensor ordered. The tw Hendrick's BMW also sent out a video of mechanic's inspection of our BMW. They also provided timely updates regarding the O2 sensor ordered. The two service advisors were very responsive to this problem. I've used another BMW dealer closer as we live 33 miles away from Hendrick's where we purchased the car but believe me, the trip is worth the extra miles and time. Great job, thanks. More

Great service after an easy purchase! Harold H was my service advisor and got my car in and out quickly! Easy appt scheduling around my schedule. Thanks! Harold H was my service advisor and got my car in and out quickly! Easy appt scheduling around my schedule. Thanks! More