Hendrick Southpoint Auto Mall

Excellent service from Drew and the install team who ordered the parts and installed them to a high standard ordered the parts and installed them to a high standard More

Was disappointed from the moment we got there. Trying to sell us things we didn’t need. When we picked up the car the representative didn’t know what was going on. Dropped it off in the morning early an sell us things we didn’t need. When we picked up the car the representative didn’t know what was going on. Dropped it off in the morning early and didn’t get a text message 5 minutes before the facility closed. (We didn’t get a huge service) oil change and an inspection. Also, the car was supposed to be washed. The last thing I got a text from the original guy who checked up in on Saturday, at 3:30 yesterday that my car was ready to be picked up. I had already picked it up at 7:30 am. More

Harold Harris was very helpful and professional. Walked me through all options concisely and explained what needed to be done and timeline. me through all options concisely and explained what needed to be done and timeline. More

Kyle Gibson (service rep at Southpoint BMW) was terrific! Always great service! Clean, Fast and excellent explanations. Always great service! Clean, Fast and excellent explanations. More

Mr. Harold Harris was so kind and easy to talk with discussing parts and services I wasn’t familiar with. He made the entire process easy and my experience was 100% stress free! discussing parts and services I wasn’t familiar with. He made the entire process easy and my experience was 100% stress free! More

Harold Harris made my experience excellent, good communication via messages on status. I also enjoyed getting the video from the service tech, showing the condition of the tires, brakes and undersi communication via messages on status. I also enjoyed getting the video from the service tech, showing the condition of the tires, brakes and underside of our X3. More

BMW team is always professional and detailed when explaining needed repairs to my auto I also appreciate the follow up after my service is complete, that means a lot to me. Hat’s off to my servic explaining needed repairs to my auto I also appreciate the follow up after my service is complete, that means a lot to me. Hat’s off to my service tech. !!! Ron Johnson More

Since buying my BMW, I've always received the best service and care from BMW Southpoint! They excel in their communication with you when when your car is being serviced. I used the Uber option when I service and care from BMW Southpoint! They excel in their communication with you when when your car is being serviced. I used the Uber option when I was there last week, and it was so nice to go to breakfast and come back when my car was ready. Very thoughtful. Harold Harris took care of all my needs that day and made me feel very comfortable about what was being done and what my options were. Love sitting in the lobby area, good snacks and beverages. Thank you for all the services BMW provides. More

Very friendly and welcoming staff. Anytime I have questions about my BMW I can call and the staff can answer my questions! Thanks to Randall for all his help questions about my BMW I can call and the staff can answer my questions! Thanks to Randall for all his help More