Hendrick Volvo Cars of Charleston

Bob Schneider was the greatest. He made it so easy to pick out our Volvo. I hope he is there for our next car. He was so knowledgeable and responsive.And his follow up was much appreciated !!! pick out our Volvo. I hope he is there for our next car. He was so knowledgeable and responsive.And his follow up was much appreciated !!! More

Above and beyond! I worked with Javonne on coordinating service and she could not have been more accommodating or helpful. I highly recommend Hendrick Volvo. service and she could not have been more accommodating or helpful. I highly recommend Hendrick Volvo. More

***** 5 STARSI met with Tanju (TJ) Tercanli at 10 AM and ***** 5 STARS I met with Tanju (TJ) Tercanli at 10 AM and before lunch today the deal had been made and I was back home. My husband was shocked to se ***** 5 STARS I met with Tanju (TJ) Tercanli at 10 AM and before lunch today the deal had been made and I was back home. My husband was shocked to see me so soon! 2.5 hours is record breaking in our house. TJ was both prompt and professional, those traits along with his low-key sales approach and nature in general immediately put me at ease. I can honestly say this has been the best car buying experience of my adult life. Thanks again TJ. You're Top-Notch. NOTE: Time Freidag (Internet Manager) gave me a very fair trade allowance, thus making this purchase today possible. Thank you Tim. More

Javonne was very friendly, helpful and made the drop off/pickup process a breeze. Zero complaints from me, and I am looking forward to my next visit! off/pickup process a breeze. Zero complaints from me, and I am looking forward to my next visit! More

Service Rep Bryce a very good communicator and cordial. Thorough. Prompt. Timely. Shop very clean. Customer wait area well appointed. Service took exactly the time frame estimated. Thorough. Prompt. Timely. Shop very clean. Customer wait area well appointed. Service took exactly the time frame estimated. More

As always Bryce Salyers did a great job expeditiosly handling all my needs. His estimate of the time required was accurate and I appreciated the car wash that completed the whole process handling all my needs. His estimate of the time required was accurate and I appreciated the car wash that completed the whole process More

Volvo cars of Charleston is excellent and always delivers professional and quality service. My experience during every visit at the service department has always exceeded my expectations. professional and quality service. My experience during every visit at the service department has always exceeded my expectations. More

Thank you, Hendrick Volvo of Charleston, for serving our 2017 Volvo X60 these past few years- and a very special thank you and appreciation to TJ, who we purchased our car with and never stopped in communic 2017 Volvo X60 these past few years- and a very special thank you and appreciation to TJ, who we purchased our car with and never stopped in communication with us, with professionalism and a dmile! He is a perfect associate to have helped us with our first experience with Volvo. Lynn and Roger Habbestad Mt Pleasant, SC More

We purchased a 2017 Ford Explorer XLT from Volvo of Charleston and purchased the oil change plan through the service department. We’ve had a good experience until the most recent last week. My husban Charleston and purchased the oil change plan through the service department. We’ve had a good experience until the most recent last week. My husband was shunned and made to feel inferior because we brought a Ford in for service. He said he felt uncomfortable as the staff was confrontational, asking why he was bringing a Ford there, did he have an appointment, how did he make the appointment and this was not the same level as the service had been prior to that visit. Suggestion...do not sell these service plans if that is how the customers will be treated. I was interested in buying a Volvo in the near future but I am now rethinking my options. More