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Hendrick Volvo Cars of Charleston
Charleston, SC
1,373 Reviews
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1,373 Reviews of Hendrick Volvo Cars of Charleston
October 12, 2012
My wife and I was just going into this dealership to look, because we were in town visiting my son. My wife knew she wanted to purchase a XC 60, because of the maintenance program (5 years/50K). She did look, because we were in town visiting my son. My wife knew she wanted to purchase a XC 60, because of the maintenance program (5 years/50K). She didn't want to make payments and have repair bills for maintenance. There wasn't a pressure sales pitch, but after seeing the price of the vehicle, we were able to purchase a R-Design instead of a base model vehicle! We were pleased and the sales staff and everyone at Volvo of Charleston was fanstatic!! This was the best purchasing experience ever and before this, I would rather have a root canal, instead of trying to make a deal on a car!! More
by Kebred
Employees Worked With
Sam Latto, Don Smith & Richard Fordham
September 08, 2011
Very poor customer services when it comes to repairs & it's a new car. Buying from this place was a bad idea & I will not/never recommend this place. & it's a new car. Buying from this place was a bad idea & I will not/never recommend this place. More
by wpundt12345
Employees Worked With
Don Smith, Damon Delaney, Mark Rhoades & Brad Davis
May 26, 2011
Took vehicle in told them there was a VERY LOUD noise at engine when running. Their technician said not engine it was bad alternator. Cost $856. Drove 4 miles engine died. AAA towed to nearby garage who det engine when running. Their technician said not engine it was bad alternator. Cost $856. Drove 4 miles engine died. AAA towed to nearby garage who determined that old alternator was good (husband was going to have rebuilt for spare so I kept it) and that the noise was really tensioner on motor timing belt going bad. Resulting in damaged motor- had rework head, timing belt, waterpump, valves, etc. Volvo repair cost $4500. A lot of the damage could have been avoided if the technician diagnosis had been correct. Volvo of Charleston accepted no responsibility for misdiagnosis. If there had been a correct diagnosis, could have changed out tensioner and any other worn parts before major engine problems. I have owned many Volvo vehicles - husband drives a 850-GLT with 225,000 mi daily and we have an S60 sedan. I have experience with different dealers Melbourne (FL) Volvo, Weaver Brothers Volvo, Raleigh, NC, Volvo of Cary (NC), Rahal Volvo, (PA). This dealer has only mediocre service compared to others. More
by elemental56
Employees Worked With
Mark Rhodes
