Hendrick Volvo Cars of Charleston

They are proficient and professional across the board. I had the privilege of working with Bryce Salyers that evening and he was very helpful and transparent. Highly Recommend! I had the privilege of working with Bryce Salyers that evening and he was very helpful and transparent. Highly Recommend! More

Bryce Salyer went above and beyond listening to my concerns, called a family member for additional info and helped to get my car fixed. Amazing concerns, called a family member for additional info and helped to get my car fixed. Amazing More

This dealership was very professional and extremely helpful. Great service. The service department was helpful and honest about work that was needed and what could wait which is appreciated during thes helpful. Great service. The service department was helpful and honest about work that was needed and what could wait which is appreciated during these economic times. More

On April 4, 2025, I purchased a 2023 Tesla Model Y from Hendrick Volvo in Charleston. The vehicle was advertised online as including two “Included Options”: the Full Self Driving (FSD) package—valued at $1 Hendrick Volvo in Charleston. The vehicle was advertised online as including two “Included Options”: the Full Self Driving (FSD) package—valued at $12,000 in 2023—and a white interior, valued at $1000. Both features were listed on the window sticker as well. The white interior is in the vehicle. After the sale, I discovered that the FSD package was not actually installed. When I raised this with the dealership, they claimed the listing referred only to the vehicle’s computer hardware, not the FSD software. However, Tesla’s own documentation makes clear that FSD is not included by default with the hardware—it must be purchased outright which was the $12,000 option to which they refer or subscribed to monthly. The presence of the correct hardware alone does not activate the FSD feature. The dealership also suggested that even if the original owner had purchased FSD, it would not transfer to a new owner. This is also factually incorrect. Tesla’s policy states that if FSD was purchased with the vehicle (not via subscription), it remains with the car and transfers to subsequent owners. To be clear, this is not a case of buyer’s remorse or dissatisfaction with the vehicle itself. I am not seeking to return the car. My concern is with the dealership’s failure to deliver a feature that was clearly advertised and materially influenced my decision to purchase the vehicle at the listed price. Despite providing documentation showing the advertised features, the dealership has declined to honor the representation or offer a resolution. I’m sharing this experience to help others make informed decisions and to encourage transparency in vehicle advertising. More

I have been a satisfied customer for many years. Volvo of Charleston offers excellent service and their staff is long term and know you. They do a great job. Volvo of Charleston offers excellent service and their staff is long term and know you. They do a great job. More

Always a pleasure service at Hendrick Volvo Cars. Ronnie and the crew do an excellent job. Ronnie and the crew do an excellent job. More

Bryce is always helpful, happy, and a pleasure to do business with. He is a great communicator and never pressures you into doing anything. business with. He is a great communicator and never pressures you into doing anything. More

The few times that I have visited the dealership for service Bryce Salyers Sr was my representative. He always provided a positive and pleasant and personal experience. Thank you Bryce! service Bryce Salyers Sr was my representative. He always provided a positive and pleasant and personal experience. Thank you Bryce! More

Bryce is my Service Advisor. He has helped me several times and provided great customer service. He listens and we discuss every detail of what is needed. I trust the Volvo brand He has helped me several times and provided great customer service. He listens and we discuss every detail of what is needed. I trust the Volvo brand, Hendrick Volvo Cars of Charleston, and the people they hire. Margie Curry, Daniel Island. More

Bryce did an excellent job taking care of my maintenance issues, as always. I also appreciate the advance notice of maintenance issues that are not critical, but are upcoming. issues, as always. I also appreciate the advance notice of maintenance issues that are not critical, but are upcoming. More