
Hendrick Volvo Cars of Charleston
Charleston, SC
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1,370 Reviews of Hendrick Volvo Cars of Charleston
Bob Schneider was the associate that helped me purchase my first car. He was great! So helpful and really made my first time car buying experience pleasant. Bob was very knowledgeable and really took the t my first car. He was great! So helpful and really made my first time car buying experience pleasant. Bob was very knowledgeable and really took the time to explain everything. He didn’t try persuade me one way or another and really let me make the decision. I definitely recommend Bob to anyone interested in buying a Volvo! More
What an amazing service department! I was traveling with my daughter to drop her off at college, and about three states from my normal dealership, and my car started making a horrendou I was traveling with my daughter to drop her off at college, and about three states from my normal dealership, and my car started making a horrendous sound. Googling the closest dealership, I went in first thing in the morning and was greeted by Courtney Fisher who worked some miracles to ensure we stayed on schedule and weren't delayed in getting my daughter to her first day! Courtney was able to discern the problem almost immediately and moved the schedule around to get us taken care of quickly. She was the definition of customer service and southern hospitality. Oneill in the parts department also helped with outfitting the car with some additional swag that my daughter didn't know she needed :) I highly recommend Hendrick Volvo in Charleston for parts and service (and would likely shop there for my next Volvo if I lived in Charleston as I know it would be in good hands for service!). More
My Volvo was experiencing an issue with my charging cable that concerned me. I requested a check to ensure the cable was not damaged or causing damage to the car. The service department performed a check to that concerned me. I requested a check to ensure the cable was not damaged or causing damage to the car. The service department performed a check to verify my cable and car were safe. The service department and specifically Brice Saylers were professional, attentive, and helped me understand the cause of my concern. More
100% satisfied. Thanks, professional sales representatives at Hendrick Volvo Charleston. Tanju Tercanli and Chris Camburn! Thanks, professional sales representatives at Hendrick Volvo Charleston. Tanju Tercanli and Chris Camburn! More
This is my third purchase from Hendrick Volvo since moving to the Charleston area. Yes. I love Volvo cars but more importantly I love the service I receive at Hendrick. From the sales team to the servi moving to the Charleston area. Yes. I love Volvo cars but more importantly I love the service I receive at Hendrick. From the sales team to the service department employees are always knowledgeable and express a positive attitude toward the customer. During this purchase as in the last two I used Damon Delaney as my salesperson. After speaking with me for a few minutes Damon honed in on what I was looking for, and ensured I got the car I wanted with the options that fit my lifestyle. Damon patiently answered my questions about the vehicle, and both he and Manager Dan Zarrillo addressed all my financial issues. By the time Damon and Dan turned me over to Derek Ulbricht in the finance department, I felt confident and comfortable with my decision and deal to purchase my new vehicle. Derek was quick and efficient with the paperwork and made sure I understood all my options. I couldn’t be happier with my purchase from Hendrick Volvo! More
This is the second used Volvo (2020 XC60 FWD in this case) that we purchased from TJ in the past month. I live 2 hours away from Hendricks Volvo but it was worth the trip both times. I can't say enoug case) that we purchased from TJ in the past month. I live 2 hours away from Hendricks Volvo but it was worth the trip both times. I can't say enough positive things about the whole buying experience thanks to TJ Tercanli's attention to detail, knowledge of the vehicles and his responsiveness to all our questions. He made the entire trade-in and buying process very simple, straight forward and hassle free. We bought the second vehicle sight unseen because we trust TJ completely. When he told us that the car we saw online was in "like new" condition, we put a deposit down right then. When I arrived a couple days later to pick up the car, it looked even better than I expected and he had all the paperwork ready to go. He even worked with me on the value of my trade-in and did all the detailed paperwork to help me take advantage of a limited time Costco discount. So not only was it an easy, hassle free buying experience, we got a great deal. All thanks to TJ! More