Hennessy Buick GMC

Best Car Buying Experience Ever!!! My prior two experiences purchasing a new car were an absolute nightmare. I visited a few Mazda dealers in the area before going to Hennessy of Southl My prior two experiences purchasing a new car were an absolute nightmare. I visited a few Mazda dealers in the area before going to Hennessy of Southlake. All of the salesmen that I spoke with at the other dealers were dishonest and knew very little about the cars. I was promised by those same individuals that they would "beat any quote no questions asked" yet they would not even entertain the offer when I came back with a legit quote. I found this dealership through a car buying program and within minutes I received a follow up email from Mark Cooper. I called him back the next day and told him that I wanted to cut to the chase and gave him the exact vehicle I was looking for. Mark answered all my questions and gave me a price within minutes. I was skeptical as to whether the dealership would honor the pricing as it was significantly better than the other local dealerships but Mark not only lived up to my expectations but exceeded them in every way. He was knowledgeable, respectful, and most of all he was honest and he honored the exact price that was quoted. He did not pressure me into buying another vehicle or tacking on extra options or features that I didn't want. We were able to complete the sale without a hitch and the finance manager J.B. helped make it a quick and painless process. I rarely write reviews when I purchase any products or services but Mark Cooper and Hennessy of Southlake went above and beyond the call of duty to get me my vehicle and make me a happy customer. It is very rare to get good customer service when purchasing a car so please do yourself a favor and check out this dealership and ask for Mark Cooper. I will definitely recommend them to all my friends and family!! More

Omar made the deal Omar's persistence paid off. We are 170+ miles away and thought our chance of getting the car we choose would be tough. His persistence made the deal. Omar's persistence paid off. We are 170+ miles away and thought our chance of getting the car we choose would be tough. His persistence made the deal. He made the process of driving the distance worth it. He communicated everything as well as anyone could have. The only thing I wish was faster was the amount of time it took to get into the finance manager office to get financing completed. More

Excellent Service Buying a new car can be a bit stressful, but after meeting Ron Geraci , I was put at ease in my decision. He was very friendly and professional and gl Buying a new car can be a bit stressful, but after meeting Ron Geraci , I was put at ease in my decision. He was very friendly and professional and gladly answered any questions I had. He was very knowledgeable about the CX-5 and made sure that I was comfortable with all the "gadgets and gizmos" that my previous car didn't have. I know if I have any other questions, I can call on him to give me the answers. I had my Mazda Tribute for over 13 years and loved it - I hope my CX-5 will give me as many great years! More

Love my new Mazda :) The process of buying a new car went so smoothly. Mark was very easy to work with and he really helped us through the whole deal. The process of buying a new car went so smoothly. Mark was very easy to work with and he really helped us through the whole deal. More

Got a Good Deal, but read the Fine Print Ended up getting a very good deal, but be aware if you search on Autotrader.Com some of the Cars list have pricing that is misleading. Still was happy Ended up getting a very good deal, but be aware if you search on Autotrader.Com some of the Cars list have pricing that is misleading. Still was happy with overall Deal I got for my Daughter, but that is business practice I wish they would change. I would have given 5-Stars for Overall if they did that. More

Attentive and Caring Chris Brown is the type of salesperson you pray for when going to purchase a new car. Previously, I had had a terrible experience with one of the sale Chris Brown is the type of salesperson you pray for when going to purchase a new car. Previously, I had had a terrible experience with one of the salespersons at Hennessy, but Chris stepped in and made it all better.I feel as though he was very up-front and honest with me. He was also very attentive, and took extra time to show me how to work all of the features on the car. The best in customer service! More

Fantastic Experience My experience at Hennessy was amazing. I had a got into a great car for a phenomenally low price. Loved working with them all! They got me into a g My experience at Hennessy was amazing. I had a got into a great car for a phenomenally low price. Loved working with them all! They got me into a great used car, saved me over $100 a month, and all with no hassle and with a great family atmosphere. Ron and Jim were absolutely fantastic and I cannot wait to recommend them to anyone who needs a new car. Mike in financing was equally great. He walked us through our financing options and never pushed us towards anything. He was fantastic! More

Definitely NOT the average sleazy salesperson!! We purchased our Explorer this past Saturday. We had to bring along our 3 year old and 8 month old, and that can be very difficult for a long stay. We purchased our Explorer this past Saturday. We had to bring along our 3 year old and 8 month old, and that can be very difficult for a long stay. They were wild. Omar was very patient and kind with my kids and made be feel at ease. He also seemed straight forward. I have dealt with other dealerships recently and in the past and I HATE how they lie to you, pressure you, and talk to you like you are a complete idiot. Omar is NOTHING like that, thank goodness. We are all loving our new Explorer. The only reason I didn't say 5 stars on overall experience is because I really think my trade in was worth more! haha. Thank you Omar for great customer service! Cecil Jones also helped us out in the beginning and he was also kind and helpful. More

Nice Upgrade!! Mark Cooper is an excellent salesman. I originally wanted the Mazda 3 i-Tour with some additional options. Unfortunately there wasn’t one available in Mark Cooper is an excellent salesman. I originally wanted the Mazda 3 i-Tour with some additional options. Unfortunately there wasn’t one available in the color and options I wanted in the Southeast. All the other dealers recommended different colors or reduce the options. Mark was the only salesman that did his homework and showed me that the next step up (Grand Tour) was in my budget, had all the options I wanted and color was available. I left Hennessey Mazda with a nicer car then I anticipated thanks to Mark. Mark will take care of you. More