Hennessy Buick GMC
Morrow, GA
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2,789 Reviews of Hennessy Buick GMC
Great Team at Hennessey Bob Allen is always prompt and extremely thorough. He takes the time to advise what is a priority for service. Little Miss T Ford helps me with my cou Bob Allen is always prompt and extremely thorough. He takes the time to advise what is a priority for service. Little Miss T Ford helps me with my coupons that I inadvertently forget to print. She instructs me on how to download them in a useable form. More
Great Experience Our car buying experience was a great one. Each individual we spoke to was happy to help or answer any questions we had. I would definitely recommend Our car buying experience was a great one. Each individual we spoke to was happy to help or answer any questions we had. I would definitely recommend Hennessy to anyone in the market for a new or used vehicle. The only issue I had with the whole experience is the fact that it takes so long to complete the transaction. But I understand everyone is very busy. Just wish the process could be expedited some. Otherwise, no complaints. ****I selected Buick as my brand because Mazda wasn't an option. More
Good Experience My service experience was great! My vehicle was service within an hour. Service rep Joseph is always kind and goes over and beyond for all customers. My service experience was great! My vehicle was service within an hour. Service rep Joseph is always kind and goes over and beyond for all customers. More
Joni was very accommodating. I didn’t really expect the inconvenience of having my car being serviced- However Joni made it very accommodating .She was friendly and fast . I was h I didn’t really expect the inconvenience of having my car being serviced- However Joni made it very accommodating .She was friendly and fast . I was happy with her service. More
Very good. I have not had a bad experience so far a great dealership with helpful employees that always get the job done with class.I would recommend this too an I have not had a bad experience so far a great dealership with helpful employees that always get the job done with class.I would recommend this too any one with a Buick. More
Excellent service on recalls I came into the shop for a recall notice, Bob told me that it would take about 2hrs and it was completed in that time frame Great job guys I came into the shop for a recall notice, Bob told me that it would take about 2hrs and it was completed in that time frame Great job guys More
First oil change Ms. Bell was my service advisor and was very professional in dealing with me and provided excellent customer service. She was also very friendly and m Ms. Bell was my service advisor and was very professional in dealing with me and provided excellent customer service. She was also very friendly and made sure all of my concerns were addressed. More
Wait time was too long. I would recommend Hennessy Mazda based on services in the past. The service on 12/30/19 was horrible based on the length of time it took to compl I would recommend Hennessy Mazda based on services in the past. The service on 12/30/19 was horrible based on the length of time it took to complete. I had an appointment to drop off my car at 9:45am and the job was completed at 3:45pm☹️🤔. It was not the fault of the service advisor, Nick. More
Excellent personal service Dave Lockin and the service team do an excellent job. I have been buying cars at Hennessy for 20 years and have never been disappointed. Dave Lockin and the service team do an excellent job. I have been buying cars at Hennessy for 20 years and have never been disappointed. More
Took longer than expected... but got an OK deal I came in for an advertised lease deal, but I had to negotiate for several hours to get close to what they said they could do over the phone. It didn' I came in for an advertised lease deal, but I had to negotiate for several hours to get close to what they said they could do over the phone. It didn't feel 100% transparent, and I didn't like the process of making me choose between three pre-determined options instead of reviewing the lease terms directly. However, the car I got is great, and I think after 5 hours I got an OK deal. More















