Hennessy Ford Lincoln Atlanta - Service Center

Great customer service and work. Will recommend to friends and family. Completed work in a timely manner. Ralph comes through with great services every time. friends and family. Completed work in a timely manner. Ralph comes through with great services every time. More

Service was quick and excellent Corey was very helpful in getting my truck serviced and back to me. He kept me up to date of what was done and how they quickly they got it done. Corey was very helpful in getting my truck serviced and back to me. He kept me up to date of what was done and how they quickly they got it done. More

Everyone is very helpful and attentive from your arrival to your departure. Even the people you are not directly working with. The environment is very clean. to your departure. Even the people you are not directly working with. The environment is very clean. More

Excellent customer service provided by all employees. Thomas communicated all details throughput the service. In addition, I witnessed Thomas diffuse an upset customer. Customer had previously had a ba Thomas communicated all details throughput the service. In addition, I witnessed Thomas diffuse an upset customer. Customer had previously had a bad experience with another employee. Thomas was able to win his trust and turn the experience around More

OIl change 5.0...price too high...write-up wrong. Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally corrected with a $50.00 difference. Price of my oil change increased By over$40.00 Compared to previous service. That was without the error. More

Called and made an appointment for oil change and front brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no loaners, no rental car resources. Waste of my time More

45K service + install of back seat covers Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry o Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry of a manual adjustment and that was done. New showroom is spacious and provides plenty of room for 6' distancing. The car was MUCH cleaner ! Ralph Tucci has consistently given me great service. More

Fast and friendly customer service This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue and estimated costs. He then called me a few short hours later to let me know the issue and the total repair costs. He made the process very easy and was very friendly and helpful. I will for sure be returning to this dealership for service again. More

Chris was the absolute best to work with. He took care of my truck and got me all fixed up! They made it an easy process and I highly recommend them. my truck and got me all fixed up! They made it an easy process and I highly recommend them. More

Have had issues with every Ford Transit Connect. It takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in th takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in the shop for repair with the extended warranty, defeats the purpose. They need to step up on service. More