Hennessy Ford Lincoln Atlanta - Service Center

YES BUT WITH A CAVEAT The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the custom The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the customers. The CDC recommended guidelines says that if we want to remain open we should all wear masks. More

Timothy Bennewitz handled my Escape service professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. H professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. He moved my vehicle through the software update efficiently. Thank you Tim! More

Ralph Tucci is very helpful and professional. He is an outstanding service representative. The newly remodeled showroom is spacious, comfortable and modern. I find all team members to be helpful outstanding service representative. The newly remodeled showroom is spacious, comfortable and modern. I find all team members to be helpful More

Paid $ 9.900 for a bunch of items. When I returned my truck the front sensors were not aligned and that happened when they pulled the cabin out, for which they didn't want to take responsibility. They ne truck the front sensors were not aligned and that happened when they pulled the cabin out, for which they didn't want to take responsibility. They never took ANY accountability for their actions, offered me a refund, nor an apology for services that weren't done properly. More

Excellent service Ralph Tucci is a outstanding serve manager who pays attention every detail of the service delivery. I am always very pleased when I leave Hennessy For Ralph Tucci is a outstanding serve manager who pays attention every detail of the service delivery. I am always very pleased when I leave Hennessy Ford because I know I received full comprehensive service. He is very capable and should be promoted to Senior Management Position. More

I always have great customer service from Chris,and fast service ! I like that they are honest about what work needs to be done on my truck service ! I like that they are honest about what work needs to be done on my truck More

Excellent Service Ralph Tucci, MCSC, provided excellent service and communication regarding vehicle pickup and return schedule. Hennessy Lincoln exclusively services Ralph Tucci, MCSC, provided excellent service and communication regarding vehicle pickup and return schedule. Hennessy Lincoln exclusively services both of our MKX vehicles since date of purchase. More

Almost a year into my new car and everyone is still just as helpful as the day I bought it. Service is always fast and friendly. as helpful as the day I bought it. Service is always fast and friendly. More

I had a great experience. The service was outstanding.I came in and was treated with royalty. I was asked what I wanted and immediately taken care of. I was offered refreshments and all refills. I wanted. came in and was treated with royalty. I was asked what I wanted and immediately taken care of. I was offered refreshments and all refills. I wanted. It took last time. Ralph.my service craftsman was outstanding More

Like the new service area and everything was so clean. The service reps did a great job of explaining everything too me and they were very helpful. The service reps did a great job of explaining everything too me and they were very helpful. More