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Hennessy Ford Lincoln Atlanta - Service Center

Atlanta, GA

1.6
221 Reviews

221 Reviews of Hennessy Ford Lincoln Atlanta - Service Center

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November 09, 2019

Purchased my used truck from Walter - great guy. Solenoid went out in 1st month, took to Hennessy- vehicle was kept for 3 1/2 weeks. Picked up vehicle and week later heard rubbing in driver side w More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Saunders salesman - Bre Matthews and Jonathon Jordan
November 07, 2019

Oil and Fuel filter change Friendly and excellent service. Finished in the amount of time estimated. The new facility was very clean and nice. Would definitely return for the n More

by LLOYDWYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 07, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us Lloyd! It's great to hear you had such a pleasant experience with our service department. We truly appreciate your business, and look forward to your next visit!

November 06, 2019

Awesome Service Ralph got me in for service on my tight schedule and accomplished what was needed. Would highly recommend him and his team. Can"t wait for the new b More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Nov 07, 2019 -

Hennessy Ford Lincoln Atlanta responded

Hi Sue! Thank you for the 5-star review! It's great to hear that Ralph and our service team were able to take care of getting your vehicle in and completing the necessary work to it, all within your schedule. We truly appreciate your business!

November 06, 2019

Chad did a great job for us in Service! We will always return here with our Fords! Amber the cashier was great too! As well as the porter who brought the car around. The friendliest bunch More

by Lee Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Amber
Nov 07, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us Lee! We truly appreciate your business!

November 04, 2019

PERFECT EVRYONE THERE ARE GREAT NO COMPLAINTS AT ALL.THANK YOU FOR EVERTHING YOU DID TO MAKE THIS EASY AND PAINLESS. I WILL BE BACK FOR EVERY SERVICE More

by GLOCK36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMMY
Nov 05, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your service experience with us! We truly appreciate your business!

October 21, 2019

Used Quick Lane service Dropped my car off in the morning. During the day i was given updates throughout the day. When my car was complete i got a phone call, a text message More

by TheRiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 21, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your service experience with us! It's great to hear that our service team kept you informed on your vehicle's progress while it was being serviced. We truly appreciate your business, and look forward to your next visit!

October 01, 2019

Always Great Service I drove up with out an appointment. As always my experience with Ralph Tucci was great. Ralph and his team had me in and out with out an incident. More

by tpressley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci
Oct 02, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us! It's great to hear that Ralph and our service department continue to take such great care of you, even without an appointment. We truly appreciate your business, and look forward to your next visit!

September 18, 2019

No nonsense service with a splash of southern hospitality In a nutshell I operate a courier service with numerous company vans and trucks. Took a gamble on Hennessy due to proximity of our operations and the More

by InterCityCourier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Griffiths
Sep 19, 2019 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us! It's wonderful to hear that our service department took such great care of your business vehicle, and also followed up to make sure everything was to your satisfaction afterwards. We truly appreciate your business, and hope to continue the relationship should you need more work done!

September 06, 2019

Warning! They add fees without real work done $1,000 brake job and they tried to add $99.00 for shop supplies. This place takes advantage of customers. They add money grabbing charges for noth More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service rep, two clerks at the cashier
Sep 10, 2019 -

Hennessy Ford Lincoln Atlanta responded

Hello there, my name is Andrew Regan and I am the Marketing Director for Hennessy. I would like to learn more about your experience with us. Please feel free to email me at aregan@hennessycars.com. Thank you.

August 24, 2019

Service Department Helpful Helpful with advice on how to jump-start battery to start car when my initial efforts failed. However, on a previous visit, they significantly overfi More

by Jim86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis
Aug 28, 2019 -

Hennessy Ford Lincoln Atlanta responded

Hello Jim, thank you for writing a review for us! It's great to hear our service team was able to make up for their mistake, and also give you some good advice on jump-starting your battery. We truly appreciate your business, and look forward to your next visit.

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