Hennessy Ford Lincoln Atlanta - Service Center

Awesome As always Hennessy Ford came through. My Truck was serviced and warranty issues and recalls were addressed flawlessly. I will continue to be a loyal c As always Hennessy Ford came through. My Truck was serviced and warranty issues and recalls were addressed flawlessly. I will continue to be a loyal customer for these reasons Thank You Hennessy Ford More

Service Timely service and excellent review of needed services. Employee that I dealt with was very courteous and his updates very helpful. Will return for Timely service and excellent review of needed services. Employee that I dealt with was very courteous and his updates very helpful. Will return for additional services needed. More

Routine maintenance Completed work in a timely fashion and kept me informed throughout. Very pleasant experience. Expect that it will be even better once all the constr Completed work in a timely fashion and kept me informed throughout. Very pleasant experience. Expect that it will be even better once all the construction is done. More

Great service experience! I had a wonderful experience with the Hennessy service department. My 2015 Lincoln MKC started experiencing some shifting issues, and I reached out to I had a wonderful experience with the Hennessy service department. My 2015 Lincoln MKC started experiencing some shifting issues, and I reached out to their service department regarding the issue. The valet service was excellent, and a service valet brought me a loaner car and took my personal car to the shop for service. So convenient! The issue was confirmed to be a powertrain issue and was covered under warranty. It did take awhile for the parts to come in, but my advisor (Eric Davis) did a wonderful job keeping me up-to-date with the status of my repairs. We had a few bumps along the way as the repairs were being made, but he made sure I was fully informed and was comfortable with my loaner car while waiting for the repairs to be completed. Even when he had no news to report, he kept in touch just so I would that things were indeed progressing. In addition, they diagnosed another issue that I had not even noticed yet and completed those repairs under warranty as well. I will definitely use them for any future service needs, and I can highly recommend the Lincoln valet service and specifically their advisor Eric Davis. More

Pleased with service I purchased my car at this dealership eight years ago and have ONLY used this dealership for all my service needs. They provide professional service t I purchased my car at this dealership eight years ago and have ONLY used this dealership for all my service needs. They provide professional service that is reliable and dependable in every aspect. More

I havent had no problems Thanks Tim for the great service that you and your technician provide for me. Thanks for the great experience for becoming apart of the Ford and also Thanks Tim for the great service that you and your technician provide for me. Thanks for the great experience for becoming apart of the Ford and also the Hennessy family. Thank you for keeping informed on everything about my vehicle. More

Terrible customer service Purchased a vehicle had problems to back to service and waited 4 hrs went and asked had they found anything and the manager had an attitude Purchased a vehicle had problems to back to service and waited 4 hrs went and asked had they found anything and the manager had an attitude More

Great Service The Lincoln service at this location is so far, outstanding, the Service Advisor is great and tries to help any way he can. The pick up and deliver s The Lincoln service at this location is so far, outstanding, the Service Advisor is great and tries to help any way he can. The pick up and deliver service is also great. More

Excellent Service Kudos to Hennessy and Eric Shepard for providing quick and reliable servicing of my 2018 Lincoln MKZ. I’ll be back for my next regularly scheduled se Kudos to Hennessy and Eric Shepard for providing quick and reliable servicing of my 2018 Lincoln MKZ. I’ll be back for my next regularly scheduled service. More

Good service, but repair took longer than I expected Service Rep Eric was easy to work with, helped set me up with a loaner, and was great about keeping me updated about the progress of the repair. But w Service Rep Eric was easy to work with, helped set me up with a loaner, and was great about keeping me updated about the progress of the repair. But when I brought my car in, the transmission dept was already backed up with previous projects because of problems getting parts, stretching my wait to 3 weeks. However I did get a free car wash out of the deal when they were done... More