Herb Chambers BMW of Boston - Service Center

Service Rep was very polite and concientous. Not his fault, but service to replace two tires (on busy MLK Day) was very slow. Not his fault, but service to replace two tires (on busy MLK Day) was very slow. More

Fast. Clear explanation. The video recording was helpful. The ride offer was a great option to have. Clear explanation. The video recording was helpful. The ride offer was a great option to have. More

Excellent service as always. Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer More

This place is always so professional and upfront every time I go. So glad we purchased a BMW here, no more anxiety when bringing my car to the shop! time I go. So glad we purchased a BMW here, no more anxiety when bringing my car to the shop! More

Samik and the whole team who took care of my car when it went in for service was the absolute best. They kept me informed and were so professional and courteous. I recommend the dealership if you are looki went in for service was the absolute best. They kept me informed and were so professional and courteous. I recommend the dealership if you are looking for a new car. Service is their top priority and they do well at it. More

Very thorough. Took care of my car as requested. Service person was in touch throughout the entire process. Took care of my car as requested. Service person was in touch throughout the entire process. More

Following our second experience with Herb Chambers BMW service, we can say that the service has been consistently professional, organised, efficient, and hospitable. Top service. This company clearly ha service, we can say that the service has been consistently professional, organised, efficient, and hospitable. Top service. This company clearly has a great culture and leadership. More

Extremely knowledgeable and courteous service ! Very competent mechanics . All work explained in detail and completed as promised! Pan Very competent mechanics . All work explained in detail and completed as promised! Pan More

very accommodating professional and takes pride in their work i love the video that the service dept provides while working in my car with full explanations as to what is needed work i love the video that the service dept provides while working in my car with full explanations as to what is needed More

The staff who work outside the complex as well as those inside the dealership are very helpful and kind. As an octogenarian, and woman, I greatly appreciate that. inside the dealership are very helpful and kind. As an octogenarian, and woman, I greatly appreciate that. More