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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
391 Reviews
Call Service Center (508) 757-7444

391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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March 30, 2023

AlthoughI was unable to make an appointment on line or by a phone call back a quick visit to the service department scheduled me in within a week. All issues were taken care of quickly during my appointment More

by Jimbmwk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review and feedback! We appreciate you trusting the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with your truck and hope we can be of service again in the future. Take care!

March 25, 2023

Excellent service . Very polite service advisor. I have never had a problem with this dealership in the 18 years I've been going there! More

by Nepats_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 27, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for leaving us this great five-star review! We hope to continue to earn your business for many years to come! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

March 23, 2023

Overall dealership is courtesy and welcoming. Great staff, very responsive, takes time to listen to concerns and responds with politeness More

by MHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Parker
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Mar 24, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the positive feedback! We appreciate your business and look forward to your next visit with us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

March 21, 2023

Easy in and out service washed and cleaned waiting area clean and comfortable friendly service representatives More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the positive feedback about your recent visit here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate your business and look forward to serving you again in the future!

March 16, 2023

Service manager Chelsea Waugh is always pleasant and informative with what you have left with service deals! More

by Truckmaster632908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
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Mar 17, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the kind review - Chelsea will be happy to hear it! We appreciate your business and look forward to your next visit here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

March 03, 2023

Adam got me in&out of my service visit quickly. Very good experience as usual. More

by klnawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 06, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Wow! Thank you so much for your awesome rating and feedback! We're so glad to have you as a customer! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

February 07, 2023

went in for a recall notice they took care of it right away also did updates on the computer while i was there great job More

by prct0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADAM
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Feb 08, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for visiting Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate the positive feedback about your experience and hope we can be of service to you again in the future!

January 26, 2023

Dealership was unsure if they fixed recall issue due to their computer issues will advise. More

by David
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review, David. We sincerely apologize for these unfortunate circumstances. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

January 23, 2023

Service department is excellent they always make time for me and do a great job More

by Hippo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Report | Print
Jan 24, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

January 23, 2023

No loaner available. Was told I had to wait 6-8 weeks for one. After 3 weeks made my own arrangements. Bought the vehicle as well as an extended warranty through them. To More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea and Brandon
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're disappointed to hear you feel this way and we appreciate your patience during these trying times. We strive to provide the best care to our customers, and our team does its best during staffing concerns. I encourage you to reach out to me directly to discuss this experience. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Jan 30, 2023 -

Unhappy customer responded

Forgot to mention vehicle was covered in snow when I came to pick up. Asked if that was expected and if someone would clean it. Was told no but I could borrow a snow broom if I wanted

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