Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
They’re very professional and service is always excellent! I wouldn’t take my jeep anywhere else!! excellent! I wouldn’t take my jeep anywhere else!! More
Unfortunately I had a bad experience with the recent service I received at Herb Chambers… I came home to a puddle of oil in my driveway where the Jeep was parked after the oil change, I followed the service I received at Herb Chambers… I came home to a puddle of oil in my driveway where the Jeep was parked after the oil change, I followed the trail of oil all the way to the gym where my daughter had driven the Jeep to, I called the dealership to let them know the situation. There was oil all over the top of the engine right down to the undercarriage. I located the leak which was coming out of the o ring from the filter. There was no oil in the dipstick. I decided to have the Jeep towed to herb chambers not knowing how much oil was left in the engine. The dealership fixed the o ring and we picked up the Jeep My daughter drove it that day, I decided to check the oil the next morning and there was no oil on the dipstick. I drove it to the dealership and they topped off the oil which they admitted that they forgot to do after I had I towed there the previous night.. Is there engine damage? I guess I will be the one that pays that price if there is, I am left with oil all over my garage floor and driveway, I guess I’ll fix that also. All service reps were great to deal with unfortunately like a waitress at a restaurant they are only as good as the cook though… Where do we go from here? Most likely not returning for service or buying the next Jeep there. I am not one to write these reviews but this situation was disappointing. Thank you, Tom Keating More
They take care of the customer and really care about their experience. Best dealership around their experience. Best dealership around More
Friendly and knowledgeable sales staff go out of their way to make the buying process an enjoyable experience. Just having my first service completed on my Ram 2500, I can say that they exceeded my expect way to make the buying process an enjoyable experience. Just having my first service completed on my Ram 2500, I can say that they exceeded my expectations. More
Always so accommodating and open to my “dumb” questions. Very comfortable waiting area with TV and on line accommodation as well. Very comfortable waiting area with TV and on line accommodation as well. More
I received fast, courteous service-exactly what I needed. There was no pressure to buy, but services were offered. There was no pressure to buy, but services were offered. More
How time goes by fast, brought my ram 1500 in for it first one year maintenance. As expected, the process from setting up the appointment through arrival with Adam Parker was very smooth and effortless first one year maintenance. As expected, the process from setting up the appointment through arrival with Adam Parker was very smooth and effortless. Adam reviewed the services and mentioned that it should take about 90 minutes. 90 Minutes later it was check out time and shared a few laughs as I have worked with many of this crew for years. Also, a shout out to Luis and Jacob, the gentlemen whom I purchased the truck from have a great memory. More