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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.8
404 Reviews

404 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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November 26, 2021

Issue wasn’t fixed, lights came right back on an hour later which is inconvenient More

by roryahern27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No
Nov 30, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hello - I'm sorry to hear you're continuing to have issues with your vehicle. If you'd like to contact us directly, our team would be happy to take another look. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

November 25, 2021

The service team at Herb Chambers of Millbury have taken such good care of my Fiat 500 for 9 years. The service advisors are courteous, respond to inquiries in an efficient manner and explain what needs to More

by Saba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cimpan, Charlie Thibault
Nov 29, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to share your experience working with our team! We're so lucky to have you as a customer, and look forward to seeing you next time! -Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

November 18, 2021

Always pleasant to deal with chambers of millbury answer all questions and information of anything vehicle needs service was great today and washed jeep before I left More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Nov 19, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for your business, Joe! We're grateful for your support and look forward to your next visit with us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

November 10, 2021

Had my new jeep get its first free oil change today ! Everything was just perfect More

by Ldt98e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 11, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you! We're glad to hear it! – Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

November 10, 2021

My experience was awesome at Jeep in Millbury. Chelsea was a pleasure to work with. . More

by robin.cormier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Nov 11, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for rating Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury five stars! We're happy to hear Chelsea gave you such excellent care!

Nov 11, 2021 -

robin.cormier responded

You're very welcome

October 27, 2021

Extremely polite and respectful dealership. Would recommend them to anyone. Extremely well kept business and professional More

by S.Marchand86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
Oct 28, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for the positive feedback! We appreciate your business and look forward to your next visit here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

October 20, 2021

To my surprise everything went great! I have bought many cars from herb chambers, and two from this location and have seemed to have a great experience buying them, but when it came time to service them… no More

by Kanthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cimpan , Charlie Thibault, Paul Santosuosso
Oct 21, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're happy to hear it! Thank you for rating the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team five stars! We hope you come back to work with our service team again in the future! Please don't hesitate to contact us if you have any questions or concerns!

October 05, 2021

Everyone is so personnable and friendly and ready to make your stay as pleasant as possible More

by dew5559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Oct 06, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 29, 2021

Place sucks service advisor Dan lies and doesn’t follow through. Horrible customer service will never do business there again you even lost a car sale because of the way I was treated More

by Jaymarcese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Thibault
Oct 18, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for reaching out. I'd like the opportunity to get some more details about your experience so that I can make sure I'm addressing the situation appropriately with my staff. If you could please reach out to me directly at your earliest convenience, it would be greatly appreciated. Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Oct 18, 2021 -

Jaymarcese responded

What do you want to know ?

September 07, 2021

Went in for my routine oil change. Michael in service was very quick to greet me, was professional, asked if I had any issues with my vehicle, which was nice since I did have something I was concerned about. More

by bkeddy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 07, 2021 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and are so glad to hear that Michael made the experience a great one for you. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

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