Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Excellent Service Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda Rich & Charlie always take care of Me and my vehicle. Thank you for the support over the years. and making sure i'm taken care of. Sheronda More
Service appointment Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommo Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommodating . I wasn't aware I could get a rental car and was relieved to find out not only I could, but my warranty covered the rental while my jeep was getting fixed! Overall, a great experience! More
Repair and replace rear differential Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute transportation thankfully. More
Walk-LOF, tire rotation. Was out in less time than expected. Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patri Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patriot and vacuumed the inside, too. Great job. More
Ms. Berger was great at her job! That how I rated the experience nothing against any one job. I love the over flowed parking lot. Not enough room to park and possibility of hitting ca That how I rated the experience nothing against any one job. I love the over flowed parking lot. Not enough room to park and possibility of hitting cars. More
routine maintenance and asked for diagnosis on concerns with I requested an extensive evaluation of my brakes and tires as i sensed there may be some concern or the beginning of a problem. the tech thoroughly I requested an extensive evaluation of my brakes and tires as i sensed there may be some concern or the beginning of a problem. the tech thoroughly inspected and test drove the vehicle and understood what i was sensing as a potential problem. after evaluation i was given a complete and easy to understand explanation with corrective steps that would need to be taken but was assured it could wait until i can get the vehicle back in to the service center when my son brings it back from college. it would have been easy to take advantage of the situation and request all the work to be done right then even though they knew i was pressed for time going into the holiday. Even better was the ability for the tech to inform me of the great deal on tires you have running an assured me i would be able to take advantage of the offer in a few weeks. Total professionalism in how i was treated. thank you More
GREAT customer service!! Stephanie went over all the details of our visit witha fine toothed comb. She let us know about any recalls on our vehicle and how many oil changes we Stephanie went over all the details of our visit witha fine toothed comb. She let us know about any recalls on our vehicle and how many oil changes we had left in the Jeep Wave program. More
👍 great Stephanie Berger very good in her job she help.me step by step on my car for the service I need than you👍👍👍👍👍w Stephanie Berger very good in her job she help.me step by step on my car for the service I need than you👍👍👍👍👍we will go for service. And recommend to every one...thanks More
Promaster 2500 diesel service Hi I have a promaster 2500 diesel , herb chamber diesel master technician is by far the worse. They don’t know what they are doing .my car was there f Hi I have a promaster 2500 diesel , herb chamber diesel master technician is by far the worse. They don’t know what they are doing .my car was there for over one week . They charged me over $700 to fix the car , I just went to the dealership to get the car and the same problem still there . After over one week and loss of time and money . Also last time they replace transmission speed sensor to correct a lost of power while driving. After the repair I noticed that the transmission was not shifting properly. So they told me to drive for couple weeks to see if it would get better . So I did and the car still shifting the same way. So now they told me that the car needs a transmission clutch to fix the shifting problem . I’m taking this car to a different dealer to get a second opinion. Because all they do is replace parts and don’t fix the problem. I don’t recommend taking your car for service at this dealership. More
Worst Service EVER BEWARE - Brought my vehicle in for repairs because it wouldn't get out of first gear. Told them to make sure to test drive the car before I pick it up BEWARE - Brought my vehicle in for repairs because it wouldn't get out of first gear. Told them to make sure to test drive the car before I pick it up. I received a call telling me everything was fixed and to get the car. At pickup I asked repeatedly if they test drove the car. Yes, was the answer multiple times. So after I paid over $500 I got in my car and of course, it wouldn't get out of first gear. When I went back inside I was told they were closing so they'd look at it tomorrow. The next day I get a call telling me the car can't be repaired and I'll have to scour the country looking in junk yards for an entire electrical wiring system. I was told to remove my car from the lot or they will charge me $35 a day. I PAID OVER $500 FOR REPAIRS THAT NEVER HAPPENED. I WAS REFUSED A REFUND. I had my car towed to Fuller Automotive in Auburn. They fixed the car in one day for under $250. DO NOT USE THIS SERVICE CENTER. More