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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
391 Reviews

391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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April 19, 2018

Always Treated well This is my second Jeep vehicle with Herb Chambers of Millbury. All aspects of my vehicle ownership have been positive. I have no problem referring p More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gibson, Ken Brackley
Apr 19, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Fred, for your recommendation! Pleased to know that our team is working hard in customer satisfaction. Enjoy many miles in your Jeep!

April 03, 2018

Outstanding service Richard Scherer and crew very frieldy and helpful excellent service and would recommend them for everything had water pump leak and got me right in an More

by Dennis Farnham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Dennis, thank you so much for your feedback! Glad to know that Richard and our team took good care of you! Best, Doug Magliozzi, General Manager.

March 30, 2018

recall, oil change and parts. Well done service communicated and got back to us in a timely manner. Good Job Van needed parts and oil change and recall. parts needed to be ordered, we rec More

by johnna hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for your feedback! Glad to know that you received quality, fast service! Happy miles! Best, Doug Magliozzi, General Manager.

March 29, 2018

Excellent Service Department I was very pleased with the Service Department. My visit was routine scheduled service and I was in and out quickly and accommodated well while I wait More

by chasdoty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Happy to know that we were able to make your experience hassle free! Thank you for your business! Best, Doug Magliozzi, General Manager.

March 26, 2018

Great efficient service repairs. Your Service Manager Charlie Thibault is the greatest manager and knows how to deal honestly with customers who know very little about cars repairs .I More

by joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault, Charlie Thibault
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your recommendation! I am pleased to know that Charlie made your experience such a positive one! Best, Doug Magliozzi, General Manager.

March 22, 2018

1996 Cherokee service Rich Scherer, the service representative, does a professional and efficient job coordinating the maintenance work done on the car, which has 384,000 More

by 1996Cherokeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Scherer
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

That is great to hear! Pleased to know that Rich is able to provide you with such great service! Best, Doug Magliozzi, General Manager.

March 11, 2018

Always Great Herb Chambers Jeep in Millbury is always consistent, staff is friendly and they genuinely want to do a great job. We’ve never had a negative experien More

by MikeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in Service helped me and us not listed, Charlie Thibault
Apr 23, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you so much for your 5-star review Mike! Best, Doug Magliozzi, General Manager.

February 24, 2018

Service Department I purchased my Jeep from Herb Chambers Millbury in 2010 and have gotten regular service ever since. I am always very happy with the service departmen More

by Adam Hanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Berger
Feb 26, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you, Adam, for your compliments to our service team! Best, Doug Magliozzi, General Manager

December 20, 2017

Simple oil change - left my oil 3 quarts low - You will not find a more unqualified service department anywhere. My 2016 vehicle (Purchased at Herb Chambers RAM in Millbury), exactly 1 year old More

by mpj2206
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Magliozzi
Jan 30, 2018 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to provide this feedback. We understand that you had a less-than-positive experience while working with our dealership and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit. We will share this feedback with management. Again, our apologies.

November 30, 2017

Great to Buy from and for Service During my and my wife's cars warranty periods I had zero issues with getting service (Jeep & Fiat). They were quick, very thorough, and never let us More

by Stephen Rousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella & Joshua
Dec 01, 2017 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks so much for leaving us a review, Stephen! We'll be sure to tell Gabriella and Joshua what a great job they are doing! Many thanks and happy driving! Best, Doug Magliozzi, General Manager

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