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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
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November 24, 2017
Repeat customer The service department is what keeps me a repeat customer for purchasing my new Jeep. I got a little better deal elsewhere, but chose to stay with Her The service department is what keeps me a repeat customer for purchasing my new Jeep. I got a little better deal elsewhere, but chose to stay with Herb Chambers because of the great experiences with the service department. Consistent premier service! Thank you More
by Sheila D
Employees Worked With
Michael Walsh
November 22, 2017
Thank you. Very happy to know that CC stands behind their product. Front fender rusted through rom inside. Chrysler Corp stood behind their rust thru warranty. Very happy to know that CC stands behind their product. Front fender rusted through rom inside. Chrysler Corp stood behind their rust thru warranty. No cost to ME!!! Substitute transportation was provided. THANK YOU!! More
by Jeff D
Employees Worked With
Gabriella, Charlie Thibault
November 20, 2017
Over charged I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service I went in with tire pressure light. I was charged $140 to put air in my tires. Still have no answer to why my light stays on. Very poor service More
by Redsox12!
Employees Worked With
Other Employees :
Trevor Wentworth, Charlie Thibault, Andrew Gibson, Ken Brackley
November 19, 2017
service warranty work. wheel replacement no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are no issues everything went as expected. waiting room was stocked with fresh coffee and fresh pastry and current daily newspapers. no ther comments are needed More
by ike
November 10, 2017
Service All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to All work completed as asked great service. Pleasant employees have used your service for years always treated w with great respese will be glade to return More
by Joe
Employees Worked With
November 08, 2017
Uneventful Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when servic Recall visit resulted in no actual work done. Updated software. Visit was done quickly. Service advisor was efficient. However I thought when service is provided a complimentary car wash is given, it was not. Herb Chambers Ford in Westboro does. More
by sac65
Employees Worked With
November 08, 2017
Quick, excellent service My service representative, Rich, was organized and had the necessary information for my appointment ready for when I arrived and the service was done My service representative, Rich, was organized and had the necessary information for my appointment ready for when I arrived and the service was done in a timely fashion. More
by Brooks Robinson
Employees Worked With
Rich in service
October 25, 2017
everything went smooth so far so good....still having work done...parts have been orded...will update when finished...it will be a little while....have to wait for the repai so far so good....still having work done...parts have been orded...will update when finished...it will be a little while....have to wait for the repair More
by paul69
Employees Worked With
Denise Jette...service
October 23, 2017
Prompt & Polite Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was Brought my leased Jeep in for its first oil change. Enjoyed the cleanliness of the waiting room. The staff was very polite and whole experience was positive. More
by Michelle P
Employees Worked With
Denise
October 13, 2017
Sales = Great, Service = poor Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the tru Rob Gallant was a phenominal sales person and I would recommend him to anyone. That is where the great experience ended. After driving the truck for only 50 miles I noticed a shake. A SIGNIFICANT shake. I then took it in to the service department. I was told that "That's how the truck was designed." WHAT!!!!! Nobody designs a truck to shake. I had to go back numerous times for the same reason. I drove a multitude of other trucks on the lot as well, that did NOT shake the way mine did. Guess what... "That's how it's designed." was the only thing that the service manager knew how to say. Ultimately it cost ME a lot of money to have the problem fixed because the service department there didn't want to truly troubleshoot and fix the problem. The experience was frustrating and any decent dealership would have been concerned about their customer and not blowing them off. More
by mltmmt
Employees Worked With
Rob Gallant, Charlie Thibault
