Back

Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.9
523 Reviews

523 Reviews of Herb Chambers Ford of Westborough - Service Center

Sort by
August 22, 2025

Always a good experience. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your recommendation and praise of our team! We hope to see you again at Herb Chambers Ford of Westborough! Safe travels ahead!

August 20, 2025

Very pleasant experience from start to finish :) Diagnosed quickly and repaired way faster then expected. This was my daughter's car at college and I live out of state. Luke was compassionate and un More

by J. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service 5 stars
Aug 20, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for trusting us with your daughter's car! We’re so grateful to hear Luke made the experience seamless and reassuring. We’re always here to help at Herb Chambers Ford of Westborough!

August 16, 2025

I had a great experience at Westborough Ford. The service was great and I would recommend them highly. More

by Dfshea4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We appreciate your support and look forward to seeing you next time! Safe travels!

August 14, 2025

Easy to make and appointment and perform drop off. Status of the service was communicated quickly and clearly. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 15, 2025 -

Herb Chambers Ford of Westborough responded

Ron, we are thrilled to hear the process was smooth and communication was clear at Herb Chambers Ford of Westborough. We look forward to assisting you in the future! Safe travels!

August 08, 2025

The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. More

by Memaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the team’s excellent communication and professionalism, Memaw! We’re happy you could count on us at Herb Chambers Ford of Westborough Service Center. See you next time!

August 02, 2025

This herb chambers ford has been excellent in service and good in sales i have purchased two vehicles with them and have done most of my maintenance with them with no problems More

by simmelect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words and for choosing Herb Chambers Ford of Westborough for both sales and service! We appreciate your continued support and look forward to serving you again in the future! Safe travels!

July 30, 2025

Diagnostic test done and fully explained by service tech. Gave me estimates, insights, and options. I found this to be extremely helpful in my making a decision that best suited my needs. Thank you HC FORd More

by Stevel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 31, 2025 -

Herb Chambers Ford of Westborough responded

Steve, thank you for sharing your feedback with us! It's great to hear our service team was helpful and informative. We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough!

July 18, 2025

Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 18, 2025 -

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

July 18, 2025

It was great that they were able to come to my home to replace the steering bushings that were on recall. It was a short, convenient way to get this job done. More

by Karenallen2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Cameron
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Karen, thank you for sharing your experience! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels ahead!

July 18, 2025

Luke was very welcoming and kind. He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good. More

by gladysmungura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Welcoming you into our dealership was our pleasure! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support for Luke. Safe travels!

1
...