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Herb Chambers Honda

Boston, MA

4.8
2,669 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,670 reviews

November 16, 2022

Number one and Boston grease service and quick and good customer service With no appointment More

by Steven r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Steven! We look forward to your next visit with us here at Herb Chambers Honda In Boston!

November 15, 2022

Thanks Sean DaSilva For Helping diagnose my brake issues. Team did an excellent job of taking care of me. More

by brouillardl87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers Honda responded

We're so glad Sean & the team were able to help you out! Thanks for taking the time to share this kind review and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers Honda In Boston

November 15, 2022

Glad they help me identify my car problems and was very educational as well. Just kinda wish it wasn't to expensive but overall they did great. More

by Janiceortiz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Herb Chambers Honda responded

Thank you for sharing your review! We're so happy that our technicians provided you with excellent service! We look forward to seeing you next time at Herb Chambers Honda In Boston!

November 14, 2022

My Honda Pilot was in need of warranty service, and Sean at Herb Chambers took care of it for me and even gave me free Lyft rides to home and back while the car was being serviced. He made the whole process More

by Paul Heimlicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 15, 2022 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your Pilot, Paul! We're happy to hear Sean made the experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

Nov 15, 2022 -

Paul Heimlicher responded

I like Herb Chambers service department. I'll use them again in the future.

November 14, 2022

Sean Desilva is fantastic — he always takes the time to explain everything and I trust him to only recommend the services I really need! More

by Karishma.roopchand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 15, 2022 -

Herb Chambers Honda responded

Sean strives to provide the best care and we're so glad they succeeded this time, Karishma! Thank you for being part of the Herb Chambers Honda In Boston family!

November 11, 2022

I highly do not recommend working with salesman Nermi Santos. Due to him lacking basic knowledge, time management, confidentiality, and communication skills. I came to this dealership to purchase a vehic More

by Maria P
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nermi Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Herb Chambers Honda responded

Thank you for reaching out, Maria. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you'd like to discuss your experience in greater detail, please feel free to contact me directly. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 10, 2022

Mr DeSilva was very professional and easy to understand when explaining to the client, he treat you in a very respectable manor He does not rush you he takes time with you. And make the client feel th More

by Margeorg Colphon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 11, 2022 -

Herb Chambers Honda responded

We're happy your experience was enjoyable, Margeorg! Thank you for being a Herb Chambers Honda In Boston customer!

November 09, 2022

I love the service they provide. I had the pleasure or working with Rob and Sean as my advisor and they are both very professional and knowledgeable. Excellent service and very court More

by MarkT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Nov 10, 2022 -

Herb Chambers Honda responded

We appreciate the great feedback for Rob and Sean! We hope that you continue to enjoy your vehicle and look forward to seeing you again! Thank you! - Herb Chambers Honda In Boston

November 09, 2022

Always great service. The car is ready quickly (usually within 90 minutes for minor scheduled service); Sean was very professional and a delight to deal with; and prices a More

by PhilR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 10, 2022 -

Herb Chambers Honda responded

Thank you for rating Sean and the team five stars, Phil! We are glad that you had a positive visit while servicing your Honda Fit at Herb Chambers Honda In Boston! We look forward to seeing you again!

November 08, 2022

I hate doing business with this dealership. All my experiences combined is how I’ve come to this realization. Most recently, I came in for an oil change. After looking at my car I was advised b More

by Stewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nelson castillo
Nov 17, 2022 -

Herb Chambers Honda responded

Hi Stewie, we're sorry to hear that your visit with us was less than positive. Please feel free to reach out to us directly so we can try and assist. Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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