Back

Herb Chambers Honda

Boston, MA

4.8
2,624 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,624 reviews

February 26, 2021

Met with Victor Lopez in service who was on his game. Very helpful and informative with outstanding knowledge about the work that my car was in need of. Victor gave me a time frame when I could expect More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Mar 10, 2021 -

Herb Chambers Honda responded

Mario - Thank you for taking the time to share your kind and encouraging words of Victor. At Herb Chambers Honda of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 19, 2021

My husband and I went in to Herb Chambers Honda dealership on a rainy Presidents Day. We both were not looking forward to the 'car hunt'. We did not intend to purchase a car that day but we knew More

by MaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Feb 24, 2021 -

Herb Chambers Honda responded

MaryD - What an outstanding review to read! It is great to know that Brian was able to provide you with a hassle-free and welcoming shopping experience. Here at Herb Chambers Honda of Boston, our primary concern is delivering flawless customer service. Were happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 17, 2021

Santa is the best and most patient salesperson I’ve ever met. She helped me with expediting the whole process beyond my expectation. I’ll definitely refer to my friends and family in the future More

by Berto.tatie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Feb 23, 2021 -

Herb Chambers Honda responded

Berto.tatie5 - Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Danya. She is truly an asset to this team. May you enjoy many safe and amazing miles in your new vehicle! - Herb Chambers Honda of Boston team

February 13, 2021

Sean is wonderful. I keep going back to him because he is a professional - knowledgeable and interested in giving me excellent service. He takes time to explain. Nothing is too much trouble. Plus he en More

by dana153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 23, 2021 -

Herb Chambers Honda responded

dana153 - Thank you so much for the wonderful review! Sean is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 13, 2021

Excellent customer service skills, communication skills is the best and very professional and time management skills are great. A happy and comfortable environment every time I walk in the door. More

by Cdukes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danya Ou
Feb 23, 2021 -

Herb Chambers Honda responded

Cdukes22 - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 08, 2021

Had the best experience with Brian as our sales man. He assured all my requirements were met and was super assertive to all my needs. If patience was a person, it’d sure be Brian. Needless to say I am a ve More

by Naomi Muñiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dahl Jackson, Brian McCaffrey
Feb 18, 2021 -

Herb Chambers Honda responded

Naomi Muniz - What an outstanding review to read! It is great to know that Brian and Dahl were able to provide you with a hassle-free and welcoming shopping experience. Here at Honda of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 07, 2021

So I was there for service and ultimately a sale. I worked with DJ on the service side and he was exceptional. He was friendly, knowledgeable and had a great sense of humor. He stuck with me through More

by Erikabc21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ , Brian McCaffrey
Feb 18, 2021 -

Herb Chambers Honda responded

Erikabc21 - Thank you for taking time to write this review. We're so happy to read that your experiences with DJ and Brian were such positive ones! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for your business and we look forward to serving your automotive needs again! - Herb Chambers Honda of Boston team

February 06, 2021

Great people! Sean is fabulous. The young woman at the front desk is great too. Don't remember her name but she is great. Good service More

by soccape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
Feb 18, 2021 -

Herb Chambers Honda responded

soccape - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your wonderful comments about Sean and the rest of the team! Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Boston

February 03, 2021

Very happy with my recent purchase. I have been driving Hondas since 2001 and having Mary Lopez as my sales advisor has been my far my best experience when buying a car from a dealer! She was very knowledg More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Herb Chambers Honda responded

Leo - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Honda of Boston experience. We're so pleased to hear that Mary proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 01, 2021

Sean is the greatest! He takes such good care of his clients and really cares. My go to for anything I need done with my car. More

by Geovannadepina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 17, 2021 -

Herb Chambers Honda responded

Geovannadepina - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Sean has been able to continue assisting you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Boston team

...
162
...