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Herb Chambers Honda

Boston, MA

4.8
2,649 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,649 reviews

March 24, 2021

A bit of a delay with getting back to me with the diagnosis on the car, but still got same-day service. Positive engagement with Susan Tarquini. More

by MilesDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

I had an amazing experience here! I was shopping around looking to buy my first car so I was very nervous and had a bunch of questions on the whole process. I wanted to come for a test drive and they were More

by MalloryM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Apr 08, 2021 -

Herb Chambers Honda responded

MalloryM - Congratulations on your new vehicle! We're thrilled to hear that your experience with Brian was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Boston team

March 16, 2021

Danya Ou was very helpful, she answered all my questions. Danya, found the correct solution for me. If it were possible to give her 20 stars I would. Thank you Danya Ou for assisting me with my successful a More

by storres1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Apr 08, 2021 -

Herb Chambers Honda responded

storres1150 - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Danya is such an asset to our sales team and we're so glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, and friendly personality make her an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Honda of Boston team

March 16, 2021

Sean went above and beyond in helping me to resolve my tire problem. I can not thank him enough for the excellent service he rendered while I was there. Keep the flag flying Mr. DaSilva. More

by osula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Apr 08, 2021 -

Herb Chambers Honda responded

osula - Thank you for the five-star review! We're so happy to hear that Sean was able to assist you with your tire. Sean is a real asset to our team and we know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Boston team

March 15, 2021

Four visits and I’m done. Went there couple days ago some employee blocked my car with their uglyy BMW convertible the valet was nice- took him forever to get the guy to move his car!!! Then wanted to give More

by HELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy not listed here WHERES the full staff
March 15, 2021

Robert Hall has been a great help to me for over 20 years when I need service on my cars. And he answers all my question. More

by jwe02120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Herb Chambers Honda responded

jwe02120 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Robert been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. - Herb Chambers Honda of Boston team

March 14, 2021

Danya was really helpful. Today I came in with my boyfriend We were satisfied that she was the one to helps us purchase our new car. Thank you again, Danya More

by Janelleeefabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Apr 02, 2021 -

Herb Chambers Honda responded

Janelleeefabian - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Danya, she's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Boston team

March 13, 2021

Sales was okay. Service was good Nick used to take care of me. He wasn’t there, I came back Friday afternoon to pick up my car. It was full with soap residue on the sides. A employee cleaning their car in More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
March 12, 2021

Service tried scamming me. Sean Dasilva I will not be forced to leave you a good review while your service is horrible. $5 Car wash coupons what a joke tried giving me four of them. My car was done bu More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dasilva
March 12, 2021

Sales consultant John Feeney was so helpful with our trade in and purchase of our new car. He was wonderful to work with and the whole team there made our experience smooth and easy. We will definitely More

by Meg
Recommend Dealer
Yes
Employees Worked With
John Feeny And Dan Gilda
Apr 01, 2021 -

Herb Chambers Honda responded

Meg - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! John is such an asset to our sales team and we're so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Honda of Boston team

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