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Herb Chambers Honda
Boston, MA
2,649 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,649 reviews
March 24, 2021
A bit of a delay with getting back to me with the diagnosis on the car, but still got same-day service. Positive engagement with Susan Tarquini. diagnosis on the car, but still got same-day service. Positive engagement with Susan Tarquini. More
by MilesDad
March 17, 2021
I had an amazing experience here! I was shopping around looking to buy my first car so I was very nervous and had a bunch of questions on the whole process. I wanted to come for a test drive and they were looking to buy my first car so I was very nervous and had a bunch of questions on the whole process. I wanted to come for a test drive and they were able to have my mother and I come right in that same day. Brian McCaffrey was the gentleman who helped us and he was extremely helpful! He answered any question my mother or I had and has such a good attitude that made the whole process so easy and stress free! Overall had a great experience and would definitely recommend looking for a car here! More
by MalloryM
Employees Worked With
Brian McCaffrey
March 16, 2021
Danya Ou was very helpful, she answered all my questions. Danya, found the correct solution for me. If it were possible to give her 20 stars I would. Thank you Danya Ou for assisting me with my successful a Danya, found the correct solution for me. If it were possible to give her 20 stars I would. Thank you Danya Ou for assisting me with my successful and hassle free car search, I am extremely happy with your service, and I will be back for future services and purchases. Also, I would like to thank the whole team at Herb Chambers Honda in Boston. You guys are awesome! More
by storres1150
Employees Worked With
Danya Ou
March 16, 2021
Sean went above and beyond in helping me to resolve my tire problem. I can not thank him enough for the excellent service he rendered while I was there. Keep the flag flying Mr. DaSilva. tire problem. I can not thank him enough for the excellent service he rendered while I was there. Keep the flag flying Mr. DaSilva. More
by osula
Employees Worked With
Sean DaSilva
March 15, 2021
Four visits and I’m done. Went there couple days ago some employee blocked my car with their uglyy BMW convertible the valet was nice- took him forever to get the guy to move his car!!! Then wanted to give employee blocked my car with their uglyy BMW convertible the valet was nice- took him forever to get the guy to move his car!!! Then wanted to give an me an attitude. Don’t park in customer parking man!! Couldn’t find Mr Hall that guy was helpful last time More
by HELLO
Employees Worked With
Guy not listed here WHERES the full staff
March 15, 2021
Robert Hall has been a great help to me for over 20 years when I need service on my cars. And he answers all my question. when I need service on my cars. And he answers all my question. More
by jwe02120
Employees Worked With
March 14, 2021
Danya was really helpful. Today I came in with my boyfriend We were satisfied that she was the one to helps us purchase our new car. Thank you again, Danya boyfriend We were satisfied that she was the one to helps us purchase our new car. Thank you again, Danya More
by Janelleeefabian
Employees Worked With
Danya Ou
March 13, 2021
Sales was okay. Service was good Nick used to take care of me. He wasn’t there, I came back Friday afternoon to pick up my car. It was full with soap residue on the sides. A employee cleaning their car in of me. He wasn’t there, I came back Friday afternoon to pick up my car. It was full with soap residue on the sides. A employee cleaning their car in the lot next to my car!! made a mess on my vehicle had to go get it washed after service. Tonight I notice a large scratch on the drivers side!! Not going back More
by Rob
Employees Worked With
Nick
March 12, 2021
Service tried scamming me. Sean Dasilva I will not be forced to leave you a good review while your service is horrible. $5 Car wash coupons what a joke tried giving me four of them. My car was done bu forced to leave you a good review while your service is horrible. $5 Car wash coupons what a joke tried giving me four of them. My car was done but they couldn’t get it out some employee with a bmw was blocking me. Disgusting attitude to move his car don’t know his name they called him Ricky or dicky. 20 min delay on top of 2 hours of me waiting!!! Unprofessional atmosphere More
by Dave
Employees Worked With
Sean Dasilva
March 12, 2021
Sales consultant John Feeney was so helpful with our trade in and purchase of our new car. He was wonderful to work with and the whole team there made our experience smooth and easy. We will definitely trade in and purchase of our new car. He was wonderful to work with and the whole team there made our experience smooth and easy. We will definitely return in the future. More
by Meg
Employees Worked With
John Feeny And Dan Gilda
