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Herb Chambers Honda
Boston, MA
2,733 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,733 reviews
August 20, 2025
Had to bring my car in due to a Honda recall. This dealership was very responsive and gave me an appointment right away. This dealership was very responsive and gave me an appointment right away. More
by iors24 Irene Smith
Employees Worked With
Sean DeSilva and a gentleman named Kevin who was "on the floor" but very helpful.
August 16, 2025
I shopped around and this was easily the best experience. They also got me the rare color combo I wanted without any issues. They also got me the rare color combo I wanted without any issues. More
by alan.y.wong
August 14, 2025
I dealt with very lovely people. David Tolbert was our sales associate. He was solicitous, knowledgable and helpful, all traits that enhanced our experience. .We bought a car and I David Tolbert was our sales associate. He was solicitous, knowledgable and helpful, all traits that enhanced our experience. .We bought a car and I very happy with it. More
by gazelle_shear.33
Employees Worked With
David Tolbert
August 13, 2025
Very very happy had a intermittent steering problem. Sticking Could not duplicate by service. Had Video but not acceptable. Service Tech Rick took me out no luck. Tried again and again bingo stuck Sticking Could not duplicate by service. Had Video but not acceptable. Service Tech Rick took me out no luck. Tried again and again bingo stuck for him. Needed a new rack and pinion assembly. Covered under my extended warrantee, with a month to go. Great people.. Sean before and now Norllin Im a happy camper. Thanks More
by Bgbobgrimes
Employees Worked With
Other Employees :
Sean DeSilva Service Advisor 5 Stars+Norllin Soto-Hiddalgo Service Advisor
August 12, 2025
I recently bought a Honda CRV from Frank Mendes at Honda. Frank was very knowledgeable, great customer service. I was very comfortable and he made everything stress free. Frank saw I had some concerns and wa Frank was very knowledgeable, great customer service. I was very comfortable and he made everything stress free. Frank saw I had some concerns and was about to leave, but he was determined to make sure he could get me close to what I was looking for and it work for me. I recommend if your looking for a new or used car check out Herb Chambers Honda team was nice, professional. Look for Frank Mendes you won’t leave disappointed. More
by Darrel Mance
Employees Worked With
August 09, 2025
Booked a test drive just 2. 5 hours in advance after being told the car was available and ready. Took a $24 Uber from Brighton — arrived to find the car had been taken for repair 5 hours in advance after being told the car was available and ready. Took a $24 Uber from Brighton — arrived to find the car had been taken for repairs, with no same-day status check. Asked for reimbursement, Keith refused. Poor communication, no accountability. If you go, triple-check availability the same day or you might waste both time and money. More
by Disappointed
Employees Worked With
Keith Banks-Obanor, Jessie Pontes
August 08, 2025
Rushandre was great he met me at the door. Shook my had and invited me back to his desk to talk about what I wanted to do concerning purchasing a car. Shook my had and invited me back to his desk to talk about what I wanted to do concerning purchasing a car. More
by Lourene Scott
Employees Worked With
August 06, 2025
Kept up to date as needed. 15 character limit is too too too too much 15 character limit is too too too too much More
by joshua_gordon
