Herb Chambers Honda

A Long Tradition of Excellence Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad t Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad to part with it, but it served me well over the past 18 years because I had it serviced regularly and exclusively at Herb Chambers Honda Service. Convenient, professional, helpful, and friendly. More

Honda Family I had a great experience with Honda Chambers and got right information and get my right car .Thanks to Keith Bank he is knowledgeable as well friendl I had a great experience with Honda Chambers and got right information and get my right car .Thanks to Keith Bank he is knowledgeable as well friendly.I got best deal among the other dealership.Last but not least Thank to Mr.Mohammed Denny. More

Oil change. Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience th Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience there. More

In and out quickly. Another satisfied customer! I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the waiting area. More

Always excellent service, as expected I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. D I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. David called me to tell me what the technician had found, managed to find me a discount, and called me when the car was ready. I was very pleased with the service I received. More

Rejected Emissions Sticker & Never Said Anything Brought my car in for an update to the computer's software that was a free update similar to a recall. The mechanics did the update first which was su Brought my car in for an update to the computer's software that was a free update similar to a recall. The mechanics did the update first which was supposed to take, based on what they told me over the phone and when I got there at 9:00 AM for my appointment, Upon checking in the valet suggest I get a new inspection sticker since it was 12 so I asked them to do that too. They ended up doing the inspection sticker after the update which resulted in me not getting my car back until nearly 12:45 and my 2016 Honda Accord received a Rejection Sticker for the emissions. I was told my car was all set went out to get it and headed home without realizing the car was rejected until i got home because no one at the dealership said a word about it. I called to complain, was unable to reach the service assistant and then never got a call back about it even though I was told I would. I had to call back to reach and was told I would have to drive around for a week with a Rejection Sticker and then have to take more time out of my schedule to go back here and get the care re-inspected. The service assistant also told me the sticker was done before the update even though the paperwork I have clearly states the test was done at 12:33. Huge inconvenience. More

PERFECT 10 STAR SERVICE! I only come to HCH for both of our cars. This service department is simply perfect from the time you arrive to the time you leave. I have to believe I only come to HCH for both of our cars. This service department is simply perfect from the time you arrive to the time you leave. I have to believe that it is due to the manager Susan T. She has the respect of the service advisors, mine is Tereza. I never question any repairs they call me on. We have purchased a total of 11 cars from Chambers. THE BEST IS STILL HONDA Service on Comm Ave, Boston. It is always a pleasure to come here. More

Nothing but amazing I didn't want to drive my car in the snow so Victor went out of his way to drive it to my house. Thank you so much Victor for your time and service. I I didn't want to drive my car in the snow so Victor went out of his way to drive it to my house. Thank you so much Victor for your time and service. If you ever need anything ask for Victor!!!! You will leave with a smile More

Sales person Aaron Gottlieb I bought new CR-V from Herb Chambers Honda in Boston and sales person was Aaron. He was very kind and sent me the detail information about the process I bought new CR-V from Herb Chambers Honda in Boston and sales person was Aaron. He was very kind and sent me the detail information about the processing steps through e-mail. Also, he told me about the detail functions of CR-V including the phone linking and mobile music. I was very satisfied with his kindness. More

Never thought buying a car was so easy! After having lived for nine years in Cambridge without a car, I was wary about the complications associated with purchase of one. The employees at Her After having lived for nine years in Cambridge without a car, I was wary about the complications associated with purchase of one. The employees at Herb Chambers Boston made sure that the entire experience was simply a piece of cake. Every single aspect - getting a quote, scheduling and taking a test drive, financing, getting the insurance and license plate, and finally picking up the car - everything was incredibly smooth. I am extremely thankful to Ren Wint, Eric Poulson, and in particular Jose Yapul, who made sure that there wasn't a single glitch in the entire process. I am extremely thankful to Herb Chambers Boston for such an incredible experience, and would strongly recommend your organization to any of my friends or colleagues who might be planning to buy a car. More