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Herb Chambers Honda

Boston, MA

4.8
2,648 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,648 reviews

April 29, 2015

EXTREMELY HORRIBLE February 26th: I purchased my Honda Accord. After waiting for over two weeks and despite of the horrible experiences, I bought it. I had to spend 3- More

by HappyBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 07, 2015 -

Herb Chambers Honda responded

Your business is certainly important to us and I'm sorry to read this feedback. At Herb Chambers Honda we do our best to ensure each guest has an enjoyable experience. I would like to hear more about your time with us since this is not what you have described. If you would like to contact me I should like to speak with you to better understand what we can do. I look forward to speaking with you. Ian Miller, General Manager

April 28, 2015

Bought a new Honda - Elaine, Rockland, MA I bought a CR-V and loved how fast the process was...........my time is limited and my dealers professionalism was great and he was very accommodating More

by Lanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Apr 28, 2015 -

Herb Chambers Honda responded

Thank you, Elaine, so much for sharing your experience with Eric! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Ian Miller, General Manager

April 21, 2015

Poor treatment of Internet customer I utilized the Internet to do my preliminary shopping for a CRV and found this dealership to be very slow to respond to my questions, sometimes waitin More

by Internetshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phylisha Hammett
April 17, 2015

Bought a 2011 Mazda 3 Great service! We went to three different dealerships. Came back to this one, and bought it feeling great about the price and quality of the car. Now More

by firstcar_coupleinboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Comerford
Apr 20, 2015 -

Herb Chambers Honda responded

We sincerely appreciate you posting such kind words regarding your experience with Patrick. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Ian Miller, General Manager

April 06, 2015

great My girlfriend and I were looking to purchase a first car together when we found a 2012 civic si being sold here. He brought us for a test drive and in More

by yomega94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor olivares
Apr 07, 2015 -

Herb Chambers Honda responded

Thank you so much for sharing your superb opinion about Victor! We value your business and look forward to you and your girlfriends next visit. Kind Regards, Ian Miller, General Manager

April 05, 2015

Bought New Car I just bought my first car from this place, lucky me I had a very friendly dealer in this place ( Patrick ) the over all of my very first buying car w More

by Yohannes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Holman
Apr 06, 2015 -

Herb Chambers Honda responded

Thank you for taking the time to tell us about your experience. Hearing that Dewayne took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Ian Miller, General Manager

March 16, 2015

Great experience with Tony Y. Tony Y. was great. I had my best experience so far at this service place with Tony. He was very patient, friendly and professional. He showed me which More

by yanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2015 -

Herb Chambers Honda responded

Thank you for taking the time to share your encouraging words and kind recommendation of our team. We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to hear that Tony proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Ian Miller, General Manager

March 01, 2015

Great I bought a new car here recently. The consultant I worked with, Mike Davis, was excellent. He was attentive and patient. I would recommend without hes More

by s.ll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Mar 02, 2015 -

Herb Chambers Honda responded

On behalf of all the team here at Herb Chambers Honda, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Errol Gaudette, General Manager

February 27, 2015

Professional hassle free experience I had a great experience at herb chambers honda of Boston. Steve roach took my father and I under his wing from the second we walked through the door. More

by newell.michaelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Holman
Feb 27, 2015 -

Herb Chambers Honda responded

Thank you so much for sharing your wonderful experience with Steve! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Errol Gaudette, General Manager

February 27, 2015

Best Ever! Great customer service from the moment we got there , everyone was very friendly. Good variety of cars to chose from at reasonable prices. Overall, it More

by Rodrigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2015 -

Herb Chambers Honda responded

Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Steve. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Errol Gaudette, General Manager

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