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Herb Chambers Honda

Boston, MA

4.8
2,674 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,674 reviews

December 03, 2013

We went to the facility to look for a used Honda Accord listed on the internet. Unfortunately , that car was purchased earlier in the day. Eric Poulson kindly assisted us and found a similar one which was More

by Hathai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Dec 04, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share you and your son’s experience with Eric here at Herb Chambers Honda in Boston. We are so fortunate to have such wonderful customers and it's feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to Eric as I know he will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

December 02, 2013

Even though we didn't buy a car at Herb Chambers, we were treated with respect, and everyone at the dealership was very friendly. Eric was especially considerate of our needs, and very patient with us. More

by sjakob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Dec 04, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Eric here at Herb Chambers Honda in Boston. I'll be sure to pass on your kind sentiments to Eric as I know he will appreciate your terrific recommendation. Thank you again and should there ever be anything we can assist you with in the future please feel free to reach out. Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 30, 2013

While I didn't purchase a vehicle thus far, my test drive experience was excellent. Dewayne was thorough, upfront, personable and gave excellent customer service. If I do end up purchasing from this More

by cmtucciarone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dewayne Holman
Dec 01, 2013 -

Herb Chambers Honda responded

Chrissy, What an outstanding review to read! It is great to know that Dewayne was able to provide you with a pleasant and no pressure shopping experience while looking for a new Honda. Thank you for your recommendation and we look forward to serving your automotive needs in the future. Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 29, 2013

Once I bought my brand new car I was on my own. My driver Once I bought my brand new car I was on my own. My driver side door was recalled after 2 months and I needed to go back to the dealer to fix it... U More

by hbuzby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one special
November 28, 2013

I went to the dealership not knowing exactly what I wanted James Shaughnessy took his time and showed me a few options. He picked out cars that would fit my budget. I loved having options. He was very More

by amyNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Dattilo
Nov 29, 2013 -

Herb Chambers Honda responded

Thank you, Amy, for taking the time to post such a kind review. I'm so glad our team was able to make purchasing your new Honda as smooth and enjoyable as possible. I'll be sure to share this with James as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 26, 2013

Just got home with my Dad after the simplest and most enjoyable purchasing experience not only of a new car, but of any purchase I've made recently. What a smoothly run operation they have here. We calle More

by Arosata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor
Nov 27, 2013 -

Herb Chambers Honda responded

Thank you so much for this kind review! We continuously strive to exceeded our customers’ expectations by taking the time to listen to your needs and ensure you find the right vehicle. I’m so pleased to hear we were able to assist you and your father and get you into your awesome new Honda CR-V. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to ensuring your satisfaction for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 26, 2013

I came here for a recall service, and the adviser who helped me, Tony, he was a very friendly guy and he was really helpful. He greeted me warmly as soon as I walked in, he gave me all the helpful advise More

by althomas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Nov 26, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Tony and our Service Department. At Herb Chambers Honda in Boston, we want all of our guests to be satisfied with their experience. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 26, 2013

I imagined buying a car to be a hassle and time consuming but Herb Chambers Honda in Boston, and salesman James Shaughnessy helped make this experience an enjoyable one. I walked in not knowing exactly what More

by timyt23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with James. I'm so glad that you found him to be so helpful. At Herb Chambers Honda in Boston, we want all of our guests to be satisfied with their experience and I’m pleased that you will be returning. Thank you for your time and compliments, it is much appreciated! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 24, 2013

This past summer, I purchased my fourth Honda CRV from Herb Chambers Boston. This was my second time working with Keith Banks-Obanor, and I love his straight forward, honest approach to sales and his ded More

by KarenMapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor, Keith Banks O'Banor
Nov 25, 2013 -

Herb Chambers Honda responded

Thank you, Karen, so much for sharing your superb opinion about us! At Herb Chambers Honda in Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had such a great experience at our dealership, especially while working with Keith and our Service Department. Thank you again and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 24, 2013

My friend and I are graduate students, and we had a budget. We went to other dealerships prior to this one, but we had the best service here. Look for Peter Ding the sales agent. He is very helpful and More

by mumuan_0708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ding
Nov 25, 2013 -

Herb Chambers Honda responded

Thank you for this wonderful 5-star review. At Herb Chambers Honda in Boston, our efficient and knowledgeable team do their very best to ensure our customers receive the best customer service. I’m so glad to know Peter was able to achieve this with you while exceeding your expectations. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

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