Herb Chambers Honda

Rophy, Dana and the Chambers team have impressed me. Doing the right thing in business is not a very common practice. I very recently purchased a certified accord. After getting the new-to-me car home I Doing the right thing in business is not a very common practice. I very recently purchased a certified accord. After getting the new-to-me car home I noticed some body damage that had previously gone unseen by us all. I felt duped. I was immediately upset and expected the worst. I decided to contact Rophy. He reassured me and told me not to worry. He then reached out to the Manager (Dana) and informed him of our situation. After stopping by to show the damage to Dana and Rophy (still expecting bad news) Dana told me that he would be glad to take care of the damage... at my convenience... free of charge! Needless to say, I was surprised, greatful and still apprehensive. I brought my car back and it was made perfect in less than 24 hours. Still half expecting a bill I went to get my car. Rophy was the first to greet me with a smile and a handshake. My car was fixed. It was free and everyone seemed happy to make the problem go away! After this experience, I will probably have to only buy cars from Rophy at Herb Chambers Honda. I have confidence that he and Dana will "have my back" in all future dealings. More

This was my first car purchase and I was not excited for the experience when I first approached it. However, James Shaughnessy was very easy to speak with; very informative and understood my needs/wants. Ja the experience when I first approached it. However, James Shaughnessy was very easy to speak with; very informative and understood my needs/wants. James helped me find the car I was unkowingly looking for, and at a great price. I'm not so sure the process always moves as smoothly as it did for myself, but I was very satisfied with my experience, and if I'm ever in the need for another car, I'm going to go back there and ask for James. Thanks for the help! More

We are very grateful with Mr. Shaughnessy for helped us to select the vehicle that fit our budget and our family size.......We are recommend this Dealership 100% Thank You every much!!! to select the vehicle that fit our budget and our family size.......We are recommend this Dealership 100% Thank You every much!!! More

The experience was really good, no pressure to buy my sales associate was very friendly and funny. I really do appreciate everything that was done to get me in my car. sales associate was very friendly and funny. I really do appreciate everything that was done to get me in my car. More

Will was a pleasure to work with, he was very informative and answered all of my questions clearly and respectfully. He professionally answered my questions and took my financial position into account. From and answered all of my questions clearly and respectfully. He professionally answered my questions and took my financial position into account. From the beginning he was honest about the terms of the lease. I recommend him to anyone looking for a honda civic. More

My experience with Herb Chambers Boston with the purchase of my 2010 Civic Sedan was very easy. I was concerned about financing, yet the finance team was able to get me a decent rate and term. I was hesitan of my 2010 Civic Sedan was very easy. I was concerned about financing, yet the finance team was able to get me a decent rate and term. I was hesitant to purchase a vehicle from the Herb Chambers group after a poor experience at Herb Chambers Honda of Seekonk many years ago, but my experience with the Boston team thoroughly exceeded expectations and helped to rehabilitate my trust in the Herb Chambers brand. In fact, my girlfriend just bought a 2013 CR-V from Herb as well, so from one successful sale and satisfied customer thanks to the efforts of Will Delaney, the dealership has gained two new customers. More

This was the third dealership I have visited and it was the best experience I have experienced coming to this dealership. The service was very good, fast, Vlad made it look easy I was there for maybe 5 hou the best experience I have experienced coming to this dealership. The service was very good, fast, Vlad made it look easy I was there for maybe 5 hours and home with a car. I think I might want to get into the business because of this. I don't feel hustled or feel like I mad a bad invest and i will like to think him for that. I'm definitely coming back to this dealership for my next car. More

From beginning to end the guys were professional and friendly. I have already tols several friends that are looking to buy. I recommend this location to anyone that is looking to buy from honest good sa friendly. I have already tols several friends that are looking to buy. I recommend this location to anyone that is looking to buy from honest good sales men More

I was pleased with the service provided by the dealership, the salesman was very knowledgeable and experienced. I would definitely go back for future purchase. dealership, the salesman was very knowledgeable and experienced. I would definitely go back for future purchase. More

I had a truly great experience with Vladimyr Jean-Charles. I thank you for making me feel relaxed to sell my car to dealership. You made the whole experience very easy and comforting. I was over Jean-Charles. I thank you for making me feel relaxed to sell my car to dealership. You made the whole experience very easy and comforting. I was overwhelmed not knowing how to sell my car to a dealership but you made me feel like a pro for that I was deeply moved. I went to several dealerships and did not have the same experience I was low balled and was taking as a joke but you was honest and clear out from the start. Thank you for making my experience an easy one. You were a truly outstanding employee who cared so much about the rights of your customer. More