Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Just got home with my Dad after the simplest and most enjoyable purchasing experience not only of a new car, but of any purchase I've made recently. What a smoothly run operation they have here. We calle enjoyable purchasing experience not only of a new car, but of any purchase I've made recently. What a smoothly run operation they have here. We called and spoke with Errol Gaudette who gave us excellent details over the phone and set an appointment for us to come in. We met with Keith Banks O'bannor when we arrived and he couldn't have been more courteous! From his bow tie to his product knowledge he was a top notch sales person and even more, a gentleman. Seeing the smile on my Dad's face made the drive to Boston worth it and then some. This is absolutely the place to go if you're looking for a Honda. Be sure to ask for Errol and Keith if you want the best experience EVER!!! Thank you all for making my Dad feel like a million bucks! He looks so happy in his 2014 Honda CR-V. :) More
I purchased a honda accord with Herb Chambers recently. Eddy, Peter and Lacell are very helpful. Staffs are friendly and professional in this dealership. Wanna meet great people and have a pleasant experie Eddy, Peter and Lacell are very helpful. Staffs are friendly and professional in this dealership. Wanna meet great people and have a pleasant experience? Stop by and ask for Eddy, Peter or Lacell if you need a car! More
My friend and I are graduate students, and we had a budget. We went to other dealerships prior to this one, but we had the best service here. Look for Peter Ding the sales agent. He is very helpful and budget. We went to other dealerships prior to this one, but we had the best service here. Look for Peter Ding the sales agent. He is very helpful and reliable. Instead of trying to just sell as other dealerships would do, he listened to our opinions. He helped us find the perfect car we want within a few hours. This place is awesome, AND thanks so much Peter!! More
I had a mechanic problem with my car. I thought that I I had a mechanic problem with my car. I thought that I was going to spend several hours at the dealership but Teresa exceed my expectations, she was I had a mechanic problem with my car. I thought that I was going to spend several hours at the dealership but Teresa exceed my expectations, she was able to research and found the best option to fix my vehicle. I was very pleased with the results. More
This past summer, I purchased my fourth Honda CRV from Herb Chambers Boston. This was my second time working with Keith Banks-Obanor, and I love his straight forward, honest approach to sales and his ded Herb Chambers Boston. This was my second time working with Keith Banks-Obanor, and I love his straight forward, honest approach to sales and his dedication to customer service. Keith is very focused on making sure the car you purchase is the right product for your lifestyle and needs. He makes the purchase of a car an easy and pleasant experience, not the combat-oriented event that you experience at some dealerships! I highly recommend working with Keith - you'll also be pleased with the Honda Service Department once you purchase your vehicle - ask for Robert Hall, who is also fabulous! More
The service is great and professional. Tony Yuen is responsive and helpful. Along with Susan T, the team performs efficiently and delivers very good customer service. responsive and helpful. Along with Susan T, the team performs efficiently and delivers very good customer service. More
I highly recommend this dealership. James Shaughnessy was extremely helpful and personable. The whole process was quick and efficient. When my husband needs a new car we will be back! extremely helpful and personable. The whole process was quick and efficient. When my husband needs a new car we will be back! More
I went into herb chambers looking for a car.i dealt with salesman mike kelliher and he was great. .He helped me through the process and into a great car...mike stayed in touch with me even after the sales salesman mike kelliher and he was great. .He helped me through the process and into a great car...mike stayed in touch with me even after the sales process and followed up with me multiple times after. thankyou michael, and i recommend this dealer and MIKE KELLIHER as a salesman. More
I went in today as I had a call that if I exchanged my Honda Accord LX now, I would be given a good price on the new one. This was an incentive not to wait until March when the lease was up. The service Honda Accord LX now, I would be given a good price on the new one. This was an incentive not to wait until March when the lease was up. The service representative Steve Roach, was very personable and helpful. Keep in mind that this was a simple transaction: I knew I would be entering into a new lease and easily chose one of the cars in the lot. The paperwork took forever, despite the fact that I knew I had an A-1 credit rating.. I expected that I would be in and out within an hour. I was there for three hours, which killed my work day. This was distressing, as I had left work in order to accomplish this task, and is unacceptable. You have got to find a way to streamline the process, especially for those of us who are repeat customers. I don't know what the root of the problem is, but this problem must be resolved with greater respect for the customer's time. My lease is 36 months, and I hope this provides a large enough window to stream-line your system. I had indicated my concern about this to Steve Roach. I have been leasing Hondas since 1996. More
I went in for service and I have to say, I was in good hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of pro hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of professionalism from the beginning, the middle and end of the service process. Ms. Guzman kept in touch with a follow up call a week later to see if everything was to my satisfaction. I was very pleased and will continue to do business with Herb Chambers as I have for 13 years. Thank you kindly, Nestor More







