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Herb Chambers Honda

Boston, MA

4.8
2,856 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,856 reviews

November 20, 2013

Always a pleasure! Elie has helped my brother, my mother and now myself respectively. He's an absolute pleasure to work with. Always fun to work with, but more importantly straight to the point. Never have More

by Rcasanola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to post such great comments about your experience with Elie here at Herb Chambers Honda in Boston. I’m thrilled to know you found Elie to be so helpful and that he was able to assist you with your new Honda. Elie is truly an asset to our team and I know he’ll appreciate you kind recommendation. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 19, 2013

Well I went there with a 7yr. old warranty that expired and was due a full refund if not used.I had not used it and was given a full refund the on the spot.I didn't expect that I was shocked to get this ki More

by 2007crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Gaudette GM.
Nov 20, 2013 -

Herb Chambers Honda responded

Thank you for your kind words regarding your experience with us here at Herb Chambers Honda in Boston. Our team goes to great lengths to provide a quality experience and atmosphere for our guest. We truly value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 19, 2013

Mr. Johnson was very patient and courteus I love his professionalism and excellent knowledge of the product. He is somebody I would definitely buy another car from. More

by Lachiquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Stacy here at Herb Chambers Honda in Boston. Everyone here strives to provide our guests with exceptional customer service and Stacy is truly a testament to that. We truly value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 19, 2013

Just want to say thank you Mr. Tony (Service Department) to help me everything.. He could explain me everything i want to know. and service wasn't take long time. T. Kantarattanakul More

by thepoteja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Tony (Service Depart)
Nov 19, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Tony and our Service Department here at Herb Chambers Honda in Boston. I'm so happy to hear they were able to assist you and ensure your vehicle received the quality care it needed. I greatly appreciate your encouraging 5-star review and I know Tony will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 18, 2013

everyone was helpful and polite at all times. the three everyone was helpful and polite at all times. the three associates I dealt with were very professional. I purchased a 2014 Honda accord LX in white w More

by KeAcc2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dewayne Holman, Phylisha Hammett
November 15, 2013

he guys at Herb Chambers in Boston were flat out the best do deal with in the area. I visited other H-C locations and this group was a step above the rest. From my first call, first visit, finance meetings More

by MatthewDesilet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad , Keith Banks O'Banor
Nov 15, 2013 -

Herb Chambers Honda responded

Thank you, Matthew, for taking the time to share your experience with our team here at Herb Chambers Honda in Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know everyone will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 01, 2013

Part of our experience was very challenging, but mistakes happen and everyone treated us respectfully the entire time. Caduste, Susan and the service team worked very hard to make sure we were happy and that More

by Erinvgonsalves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caduste Michaud, Susan Tarquini
Nov 06, 2013 -

Herb Chambers Honda responded

Erin, What an outstanding review to read! It is great to know that Susan & Caduste were able to turn a challenging experience into a good one. Here at Herb Chambers Honda in Boston, our primary concern is delivering flawless customer service. I’m so happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 31, 2013

Made the buying experience a pleasure! Elie demonstrated exemplary customer service. I normally don't write reviews but my wife insisted I do. We couldn't be more pleased. We plan to recomend him to family More

by vonRedSox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to write a review about your experience with Elie. I am so glad that you and your wife found Elie to be so helpful. I will be sure to share your kind sentiments. At Herb Chambers Honda in Boston, we want all of our guests to be satisfied with their experience and I’m pleased that you and your wife will be returning. Thank you for your time and compliments, it is much appreciated! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 30, 2013

I WENT OUT TO PURCHASE A NEW HONDA ACCORD FROM HERB CHAMBERS HONDA IN BOSTON AND I WAS GREETED BY ELI HANNA .HE WAS VERY KNOWLEDGE AND VERY HELPFUL,TOOK HIS TIME THRU OUT THE PROCESS AND DID A GREAT JO More

by sammy722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda responded

Wow! Thank you so much, Sammy, for taking the time to share your experience with Eli here at Herb Chambers Honda in Boston. I’m thrilled to hear how happy you are and that you’re enjoying your awesome new Honda Accord. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized Eli’s hard work. I will be certain to share your encouraging words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 30, 2013

I was looking to get a new Honda Accord, so I contacted multiple dealerships and Krystle from Herb Chambers Honda in Boston was the quickest one to return my email. We kept emailing for few days and I expl More

by musiccar41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to write about your experience with Krystle, Jose and Elie. At Herb Chambers Honda in Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

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