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Herb Chambers Honda

Boston, MA

4.8
2,632 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,632 reviews

August 13, 2023

Good customer service, I am satisfied with the process to buy my car. Great job! More

by Baptiste
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tural Bayramli
Aug 14, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great purchase during your visit. We'll see you next time at Herb Chambers Honda In Boston! Safe travels!

August 11, 2023

Excellent service at this location. Took the time to walk through and explain everything that was happening and what to look for in the future. Very insightful. More

by JMcGuinness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 14, 2023 -

Herb Chambers Honda responded

We're delighted to know you found our service at Herb Chambers Honda In Boston insightful and thorough. We believe in keeping our customers well-informed! Thanks for the review.

August 11, 2023

The staff was very welcoming, and answered every questions I had. Will definitely go back for any car issues. More

by iaralovely3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Herb Chambers Honda responded

We're glad to know you felt welcomed and well-informed at Herb Chambers Honda In Boston! We look forward to assisting with any future car needs. Thanks for the review!

August 11, 2023

This is the worst possible dealer ever. I would stay as far away as possible. I spent two days in emails and on the phone with the "Business Development Manager" who gave me a proposal I More

by craign
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Fabian Garcia, Raejon Alston
Aug 15, 2023 -

Herb Chambers Honda responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and will make sure the situation gets addressed with the appropriate members of our team. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 10, 2023

Great customer service, Nelson Castillo provided me the best service. He was very polite and helpful. More

by Erica.Elumogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Aug 11, 2023 -

Herb Chambers Honda responded

Erica, we're delighted to know Nelson provided you with top-notch service at Herb Chambers Honda In Boston. Thanks for the shout-out!

August 09, 2023

I heard a weird clunking sound with my car. Brought it in to Herb Chambers and Nelson Castillo helped me check in. He was approachable and communicative when I reached out for an update. I woul More

by yer2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Aug 10, 2023 -

Herb Chambers Honda responded

We're glad to know that Nelson and our team at Herb Chambers Honda In Boston were able to assist you with your car issue. Thanks for recommending us, we appreciate it!

August 09, 2023

Sean Dasilva always makes sure to give me great service when I come in with my car or call in with a question. I have no complaints about the service department and highly recommend them. More

by soarespires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Aug 09, 2023 -

Herb Chambers Honda responded

We're delighted to know that Sean has been able to provide you with great service at Herb Chambers Honda In Boston. We appreciate your recommendation and look forward to assisting you in the future! Drive safely!

August 08, 2023

First time buying from there and my experience was excellent. I would really recommend someone there. More

by jeffroyrnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
Aug 09, 2023 -

Herb Chambers Honda responded

Hey Jeffroy, we're delighted to hear that your first experience with Herb Chambers Honda In Boston was excellent. We appreciate your recommendation and see you again. Enjoy your new ride!

August 07, 2023

Fred Mendes was great. He expertly helped us through some insurance and bank complications. Fred was cheerful and informative. He outlined the high standards of car inspe More

by terryburch10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Herb Chambers Honda responded

We're glad to know that Fred was able to assist you effectively through the process at Herb Chambers Honda In Boston. It's great hearing about his cheerful and informative approach! Thanks for sharing your experience with us, we appreciate it!

August 06, 2023

I have been a loyal customer of the Herb Chambers Honda Boston for a long time, the provide the best service ever. They always keep you updated on your services and tell you what services you will need in More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Honda responded

Hi Tommy, we're so glad to know you've had consistently great experiences with us at Herb Chambers Honda in Boston. We appreciate your loyalty and look forward to continuing our service for you!

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