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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,697 Reviews

1,697 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 25, 2015

major repair I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all you More

by George N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Dec 28, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to leave this positive feedback for us. I've shared your kind words with my entire team here. Thank you for your business, and we look forward to being able to assist you again in the future! Gerry Salois, General Manager

December 23, 2015

Outstanding Customer Service I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I More

by br350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John in service
Dec 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased June, John and Sergio were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

December 21, 2015

service Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Servic More

by John Fitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, John! Happy to learn the service was great. Best, Gerry Salois, General Manager

December 18, 2015

Oil level loss recall test Successful 1000-mile oil loss check test successfully completed. No reason to replace parts. Names of personal were various over time - Please provid More

by Sunset Geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Various...
Dec 18, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this fantastic review. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

December 17, 2015

Good work and excellent customer service, price..not so much I have been bringing my Honda family van to this location for several years. While customer service and quality of work are excellent, I honestly dre More

by Kbford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our team. I understand that repair costs can add up, we try to help our customers by providing service coupons. These coupon are available on our website. Perhaps the next time you're in need of service you could check that out first? We truly appreciate your business and thank you for choosing Herb Chambers Honda for your automotive needs. Sincerely, Gerry Salois, General Manager

December 17, 2015

Great dealership I have purchased 5 cars from this dealership and travel 40 miles to get there. Although there are others closer to where I live, I choose Herb Chambe More

by awagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our team. I’m so happy to hear you have had such enjoyable visits. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Honda for your automotive needs. Sincerely, Gerry Salois, General Manager

December 15, 2015

Good, consistent service Personable service and not too time-consuming. They're easy to talk to. I really have nothing more to say. Happy to rate, but please don't ask for so More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Dec 16, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Sally, so much for taking the time to write this review. The entire Herb Chambers Honda team strives to make every guest feel at home in our dealership. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

December 14, 2015

Wanted to make it right Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be c More

by Milton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! We really appreciate your business, as well as, your feedback on working with June. She is a valuable member of our team. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 12, 2015

fast and fiendly service Excellent service done quickly. my problem was with a remote starter installed by this dealership 2 years ago, it was a broken wire, they fixed it fo More

by Mikayla29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Mikayla! I'm so glad that we were able to fix the remote control wire.. If any questions arise about your Honda, feel free to reach out to us. We value your continued business and hope you enjoy your Honda for many years to come! Best, Gerry Salois, General Manager

December 10, 2015

General service I needed an oil change and tire rotation and the Heb Chambers Burlington service department met all of my expectations and completed the work quickly More

by tzed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Dec 10, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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