Herb Chambers Honda - Service Center

Absolutely the Worst Dealership Experience of My Life Herb Chambers should be ashamed of the way they treat paying customers. Over 6 MONTHS AGO I went in for a replacement key that was supposed t Life Herb Chambers should be ashamed of the way they treat paying customers. Over 6 MONTHS AGO I went in for a replacement key that was supposed to be covered under my service agreement. I dealt with Henry, who assured me it would be handled. Since then, I’ve spoken to Henry, Nick, Michelle (the salesperson who sold me my Chevy Equinox), and even Susan, the service director. Every single one of them has promised me this would be taken care of. Guess what? Half a year later, NOTHING has been done. I paid for this in my agreement. I did my part. Meanwhile, they’ve done absolutely nothing except lie, pass me around, and waste my time. Their customer service is a complete joke. This dealership is quick to take your money but when it comes time to honor what you PAID for, they disappear, dodge responsibility, and feed you empty promises. If this is how Herb Chambers treats loyal customers, then people need to know. I would NEVER buy another vehicle here, and I wouldn’t recommend this place to my worst enemy. @Chevrolet @GM — this is how your dealerships are treating customers who trusted your brand. I’ve been more than patient, I’ve followed every step, and I’m still being ignored. Is this really the “Chevy family” experience you’re proud of? Save yourself the headache, the stress, and the lies—go anywhere else. Herb Chambers is nothing but a scam dressed up as a dealership. More

I recently had the pleasure of working with Sean DeSilva at Honda. Sean always keeps me well-informed and updated on my vehicle's needs. I highly recommend Sean to anyone looking for a reliable and dedicate at Honda. Sean always keeps me well-informed and updated on my vehicle's needs. I highly recommend Sean to anyone looking for a reliable and dedicated advisor. More

Sean was courteous and helpful. He was able to get my service done quickly so I could get on with my day. He was able to get my service done quickly so I could get on with my day. More

Nice and knowledgeable staff provided great communication and had my car back to me in no time! and had my car back to me in no time! More

I had some normal maintance work done on my vehicle. Service advisor, Sean took care of everything and insured that my visit was drama free. Service advisor, Sean took care of everything and insured that my visit was drama free. More

Great experience working with Sean to service my Honda Civic. And making sure I get my oil change serviced under the free 2 year promotion. Then setting up a Lyft/Uber to get me to work in the morning. Civic. And making sure I get my oil change serviced under the free 2 year promotion. Then setting up a Lyft/Uber to get me to work in the morning. More

Superb service always - Sean and Robert are awesome - have been taking great care of me for years - first rate! have been taking great care of me for years - first rate! More

Everything went better than expected. No wait time for my appointment. Completed all my requests No wait time for my appointment. Completed all my requests More

Had to bring my car in due to a Honda recall. This dealership was very responsive and gave me an appointment right away. This dealership was very responsive and gave me an appointment right away. More

Excellent customer service by Sean Dasilva. Professional and knowledgeable. Keep up the good work. Very friendly Professional and knowledgeable. Keep up the good work. Very friendly More