Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

Sort by
May 01, 2025

Great service fixed in a timely manner. I’ve been a customer since 2012 ! I’ve purchased and serviced my Hondas at Herb Chambers with confidence! More

by Beefman81
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
May 01, 2025

Will always come here because of Sean’s outstanding work. I came in with a popped tire, unsure if my warranty would cover it. Sean not only took the time to advocate for me, he did it while managing over 80 More

by nancywenxin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 01, 2025 -

Herb Chambers Honda responded

Nancy, thank you for sharing your experience! We're delighted to hear that Sean provided such attentive and efficient service at Herb Chambers Honda in Boston. We appreciate your loyalty and look forward to seeing you again! Safe travels!

April 30, 2025

Sean Da Silva, a highly professional and attentive individual, assisted me today with an issue I was facing with my Honda CRV. This was not the first time Sean had helped me, and I can confidently say More

by Michbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
May 01, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear that his professionalism and attentiveness consistently make a positive impact. Your kind words mean a lot to us, and we'll be sure to pass them along.

April 30, 2025

Thank you very much, as always, grateful for the service, and above all for the attention and quality of care that Nelson Castillo provides as usual. Thank you. More

by Rokylafiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Apr 30, 2025 -

Herb Chambers Honda responded

Hi Roky! We're delighted to hear that Nelson provided exceptional service at Herb Chambers Honda In Boston. Your gratitude means a lot to us, and we're always here to ensure you have the best experience possible!

April 29, 2025

very friendly And good service I felt satisfied very respectful very kind and and reliable More

by Rafael
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Herb Chambers Honda responded

Rafael, we appreciate your positive feedback to our team at Herb Chambers Honda In Boston. See you next time. Safe travels!

April 29, 2025

sean and the service department are the worlds most wonderful people to grace the planet More

by arkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 27, 2025

I can't complain everything it's wonderful they have good cars and they give good services. More

by Caseusmarcwidmaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Caseus! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 27, 2025

This is my last time going to Herb Chambers. Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service re More

by fhch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the service delays and communication issues. We strive for efficiency and attentive customer care, so it's disappointing to learn we fell short. Please reach out directly if you'd like us to address this further or assist. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 26, 2025

Was there for service. Very professional staff, gave clear explanation of service to be performed and expected costs. Waited for car; reasonable time for service and comfor More

by ptrombly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norlin
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Trombly! Thank you for sharing your experience with us at Herb Chambers Honda In Boston! We're glad to hear our team provided clear communication and a comfortable waiting area during your visit. We appreciate the feedback and look forward to serving you again in the future!

April 26, 2025

It is trustful and helpful service center. We have been with this dealer service since 2010. More

by akyan4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Akyan! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

1
...