Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,325 Reviews

1,325 Reviews of Herb Chambers Honda - Service Center

Sort by
May 27, 2025

I'm writing to praise the superb service that Sean Desilva provides me every time I take my car in for servicing. He explains everything, answers my questions, tells me what I need and what I don't ne More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 27, 2025 -

Herb Chambers Honda responded

It's wonderful to hear about the exceptional service you've received from Sean Desilva. We're thrilled that he has made such a positive impact on your experience with us, and we appreciate you taking the time to share this feedback. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out at any time! Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

May 24, 2025

Excellent service. Comfortable waiting area. Henry Chea gave prompt, informative service. Five stars for him also! More

by CRVFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chea
May 26, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Henry provided you with excellent service and made your visit comfortable at Herb Chambers Honda in Boston. Thank you for the five-star review! Safe travels!

May 24, 2025

Great customer service , well managed business always in and out, speedy service always my go to dealer More

by ROBTEIXEIRA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Honda responded

Hi Rob! We're delighted to be your go-to dealer here at Herb Chambers Honda In Boston! Thanks for the fantastic feedback on our customer service and efficiency. We look forward to serving you again soon!

May 23, 2025

Ŕbt is attentive. .knowledgeable and listens He also advises and will test drive your car.He helped me adjust my cell phone for car yae More

by vdifranza50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda In Boston! We're glad to hear that Rob provided attentive and knowledgeable service, helping you with everything from test drives to phone adjustments. We appreciate your feedback!

May 23, 2025

Sean DeSilva did a great job getting me in and done with my oil change in good time. Nice work. More

by Mlau8028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel S.
May 23, 2025 -

Herb Chambers Honda responded

We're happy to hear Sean made your recent visit here at Herb Chambers Honda In Boston an efficient one! Thanks for sharing your experience an please don't hesitate to reach out the next time we can be of assistance!

May 22, 2025

Thank you Norllin for your courteous assistance with my service on Saturday morning on my CRV. More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Herb Chambers Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers Honda In Boston

May 22, 2025

The customer service is excellent they all spoke to you in a soft and manner voice. When you asked questions about your vehicle they without no problem. The was just simple good. More

by meshapaul20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
May 23, 2025 -

Herb Chambers Honda responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Honda In Boston. Providing excellent customer service is always our goal, and we're glad we could assist you effectively. Thank you for your kind words!

May 21, 2025

Top notch service at every level! My service representative, Nollin, was knowledgeable about my car, and made excellent recommendations about my service options. More

by ikecolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nollin
May 21, 2025 -

Herb Chambers Honda responded

Ikecolbert, we're delighted to hear that Nollin provided you with top-notch service at Herb Chambers Honda In Boston. Thank you for sharing your experience and trusting us with your car's needs!

May 16, 2025

I took my car to the dealer to repair my Honda CRV. Sean and his team did super awesome job. I appreciate the service they do on my HONDA CRV More

by Ricardo Tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Da Silva
May 16, 2025 -

Herb Chambers Honda responded

Ricardo, we're delighted to hear that Sean and the team at Herb Chambers Honda In Boston provided excellent service for your CR-V. Thank you for sharing your experience with us!

May 13, 2025

Excellent service, friendly staff, competitive pricing. Have been using this dealer for over nine years. Staff is very helpful. More

by dmrdmrdmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norton Soto-Hiddalgo
May 14, 2025 -

Herb Chambers Honda responded

Thank you for your continued trust in Herb Chambers Honda In Boston! We're delighted to hear that our service and team have consistently met your expectations over the years. We look forward to serving you again soon!

1
...