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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,345 Reviews

1,345 Reviews of Herb Chambers Honda - Service Center

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June 17, 2025

I worked with Sean DaSilva and he was very responsive, attentive, informative, and helpful. He explained everything in detail and was a pleasure to work with. He was always available when I called and was More

by nataliehurlbut515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 18, 2025 -

Herb Chambers Honda responded

Hi Natalie, thank you for sharing your experience with Sean at Herb Chambers Honda in Boston! We're delighted to hear that he provided attentive and informative service. We appreciate the recommendation and look forward to assisting you again in the future! Safe travels!

June 16, 2025

My daughter purchased a used HRV from a dealership in CT. and the A/c unit went 100 miles after the warranty elapsed. She lives in Boston and brought it to your dealership and we had the pleasure of dealing More

by shurlbut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 17, 2025 -

Herb Chambers Honda responded

Thank you for sharing this wonderful experience with Sean and the team at Herb Chambers Honda In Boston! We're delighted to hear that he went above and beyond to assist your daughter, ensuring a smooth process despite the circumstances. We appreciate your recommendation and are always here if you need us in the future!

June 14, 2025

I am happy with Honda service with the video link and the customer service Robert Hall helped. More

by Siucheung29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers Honda responded

Thank you for the positive feedback about your recent visit with Robert & the team here at Herb Chambers Honda In Boston! We hope we have the opportunity to serve you again in the future!

June 11, 2025

Thank you Sean DeSilva. Once again you simplify the maintenance issues and cost involving my Honda Accord. As a 78 year old Senior my days of processing problems involving More

by jhoward930462000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 11, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provides you with such helpful and patient service at Herb Chambers Honda In Boston. Thank you for your continued trust in us!

June 10, 2025

My first time at Herb Chambers service center was an amazing experience. Sean DeSilva was extremely helpful and honest. I look forward to doing business with them in the future as they are located in a More

by tineia17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 10, 2025 -

Herb Chambers Honda responded

We're delighted to hear that your first visit to Herb Chambers Honda In Boston was a positive one! Sean and the team are committed to providing excellent service, and it's great knowing you had such an amazing experience. We look forward to seeing you again in our convenient location!

June 09, 2025

Great service from Sean. He is very professional and easy to talk to. Overall wasa great experience. I would highly recommend him to anyone! More

by yongam lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 09, 2025 -

Herb Chambers Honda responded

Hi Yongam! We're delighted to hear that Sean provided you with a great experience at Herb Chambers Honda In Boston. Thank you for recommending him and sharing your positive feedback!

June 08, 2025

Mr. Soto is friendly and professional. He go over the inspection form with me carefully, and answer my questions efficiently. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin Soto
Jun 09, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Soto provided you with friendly and professional service at Herb Chambers Honda in Boston! It's great to know he took the time to go over everything thoroughly and answer your questions efficiently. Thank you for sharing this feedback!

June 08, 2025

My Honda was purchased through Herb Chambers, and over the past 9 years, Herb Chambers has always been my choice for service. Recently, the low tire pressure indicator was lit and all tires were checked, More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 09, 2025 -

Herb Chambers Honda responded

Hi! Thank you for your loyalty over the years! We're delighted to hear that Sean and our team at Herb Chambers Honda in Boston have consistently provided excellent service. We appreciate your feedback and look forward to continuing to serve you!

June 06, 2025

I was told I can come in, the sales clerk told me “ it was slow” I waited a hour before they was taking in my car for an oil change. Never get an oil change there again, horrible. More

by Johnwalsh6578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 09, 2025 -

Herb Chambers Honda responded

John, I'm sorry to hear about the wait you experienced for your oil change. We strive for efficiency and it's disappointing that we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

June 06, 2025

Honda tech took good care of my vehicle. My Vehicle is driving better than before. More

by GGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry chea
Jun 09, 2025 -

Herb Chambers Honda responded

So happy to hear that! Thanks for the amazing review! – Herb Chambers Honda In Boston

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