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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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December 25, 2014

Had a flat fixed without an appointment !!! As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the More

by Beefman81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Dec 26, 2014 -

Herb Chambers Honda responded

Thank you, Frank. I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your service visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Errol Gaudette, General Manager

December 25, 2014

Best Experience at a Car Dealership In a Long Time I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the doo More

by ae86209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Yuen
Dec 29, 2014 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Tony. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Errol Gaudette, General Manager

November 17, 2014

Excellent service staff I recently brought my car for service and my service advisor Tony Y. was very helpful and friendly. the whole service department were also very friend More

by hatng36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NONE
Nov 18, 2014 -

Herb Chambers Honda responded

I'm so happy to hear that your experience with Tony was an enjoyable one, that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Errol Gaudette, General Manager

September 16, 2014

I really appreciate your excellent service I got a very good service in Herb cambers Boston which includes changing break of rare wheel and fixing air leaking on right side tire. Tony Y. and Su More

by cheeliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Y. and Susan T.
Sep 18, 2014 -

Herb Chambers Honda responded

Thank you, Qi, for taking the time to post this wonderful review. We are fortunate to have a great team of folks who really understand what exceptional service is. Susan and Tony are perfect examples of this, as they are always trying to exceed our customer’s expectations. We appreciate your business and look forward to serving your automotive needs for many years to come. Sincerely, Errol Gaudette General Manager

September 10, 2014

Pleasant and efficient I always go here with my much-loved 2012 Civic Si, and have always had good and prompt service. They know me there, I usually get to work with the sam More

by nurv2600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Sep 10, 2014 -

Herb Chambers Honda responded

Thank you for taking the time to write about your experience with Tony. At Herb Chambers Honda in Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager

August 26, 2014

Servicing the Civic and Fit Tanisha McRae is the best!!! It is always troubling when a car needs to be serviced. That said, I don't know how many people Tanisha sees in a week, m More

by Mom_of_two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanisha McRae
Aug 26, 2014 -

Herb Chambers Honda responded

I sincerely appreciate you posting such great comments about your experience with Tanisha. I’m so happy to hear that she was able to assist you and was a pleasure to work with. Thank you for your great feedback and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager

July 12, 2014

Your teamwork is tops My Honda Odyssey 2003 broke down, so I had to bring it in. Mr. Tony Yuen, my service advisor handled my request for service with the utmost courtesy More

by elaine wong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Jul 14, 2014 -

Herb Chambers Honda responded

Thank you, Elaine! We truly appreciate this fantastic review and excellent star rating! It is great to hear that Tony and our service department were able to provide you with such a pleasant experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Errol Gaudette General Manager

June 10, 2014

Great service I've been getting my Honda Odyssey serviced at Herb Chambers Boston for the last five years or so. I always deal with Tony Yuen, who is great to work More

by jennychuslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tony yuen
Jun 10, 2014 -

Herb Chambers Honda responded

Thank you, Jenny, so much for taking the time to write this kind recommendation. I'm so happy that your experience with our service team was a pleasant one. I know the crew will appreciate your kind words. We truly value your business and should you need anything at all, please don't hesitate to reach out! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

May 01, 2014

great service I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price. More

by AlmaPerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Associate Tony Y. and Manager Susan T.
May 05, 2014 -

Herb Chambers Honda responded

Thank you so much for taking the time to provide feedback. I am so happy to hear that you had such a great experience at our dealership, especially while working with Susan and Tony. They are absolutely an asset to our team, and I will make sure your compliments are heard. Thank you again and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

January 29, 2014

We are from CT and my daughter is attending grad school in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our More

by Beth0648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Keisha
Feb 03, 2014 -

Herb Chambers Honda responded

Thank you, Beth, for taking the time to share your experience with Brian & Keisha here at Herb Chambers Honda in Boston. Knowing that we were able to make your daughters service appointment an enjoyable experience makes what we do all worthwhile. Your kind words are truly appreciated and I know Keisha & Brian will appreciate your wonderful recommendation. Thank you for your business and we look forward to serving your family’s automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

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