1,310 Reviews of Herb Chambers Honda - Service Center
Had a flat fixed without an appointment !!! As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the back was going flat. I called Herb Chambers of Boston if I could bring my CRV down to be fixed. I didn't have an appointment scheduled,but they told me to bring it in,"no problem". My service advisor, Tony Yuen, was very helpful and made sure that my tire was fixed and my CRV was safely ready for the road. I was ready to go in about 1 and a half hours. Thanks Tony and thanks Herb Chambers for having such a great service advisor. My CRV was also given a free car wash, something I like about bringing my CRV to Herb Chambers for service! I've had my 2009 Honda CRV for 2 years now and I've enjoyed my vehicle very much. Thanks Again for your GREAT service!! Frank A. Rawinski More
Best Experience at a Car Dealership In a Long Time I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the doo I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the door. Especially with service from Tony Yuen, he would go out of his way to answer all of my questions and concerns. Not only that, he would also try to find the best deal and price for my car. Best part is that I requested to have my car picked up by 4PM that afternoon due to the fact that I need to pick up my daughter from day care, and sure enough, he had my car washed and ready to go before 4PM. I would definitely recommend Tony to anyone else that needs their Honda to be serviced. More
Excellent service staff I recently brought my car for service and my service advisor Tony Y. was very helpful and friendly. the whole service department were also very friend I recently brought my car for service and my service advisor Tony Y. was very helpful and friendly. the whole service department were also very friendly More
I really appreciate your excellent service I got a very good service in Herb cambers Boston which includes changing break of rare wheel and fixing air leaking on right side tire. Tony Y. and Su I got a very good service in Herb cambers Boston which includes changing break of rare wheel and fixing air leaking on right side tire. Tony Y. and Susan T provided excellent service. For example, Tony Y. can speak Mandarin, and can give me very detail on you service. Meantime, he gave me very good suggestion for my car’s maintenance. He is very friendly. Thanks so much for your excellent Job. Qi Liu More
Pleasant and efficient I always go here with my much-loved 2012 Civic Si, and have always had good and prompt service. They know me there, I usually get to work with the sam I always go here with my much-loved 2012 Civic Si, and have always had good and prompt service. They know me there, I usually get to work with the same person (Tony Y.), and the repairs/maintenance are always done in the time quoted. And, to top it all off, they give the car a full wash, tire shine and everything! They are also able to work with me on issues specific to my car, which I've added a few mods to, which is unheard of for a dealership. Their prices are fair, and while I have found a few places that are a little cheaper, I've always had to return when they forgot to tighten something, etc.; here, they get it right the first time, every time. More
Servicing the Civic and Fit Tanisha McRae is the best!!! It is always troubling when a car needs to be serviced. That said, I don't know how many people Tanisha sees in a week, m Tanisha McRae is the best!!! It is always troubling when a car needs to be serviced. That said, I don't know how many people Tanisha sees in a week, month, etc., but she not only recognizes my face, but also speaks to me by name. She is knowledgeable and when she says that she will get back to you she does. She is a pleasure to work with in all possible ways. My experience with the Herb Chambers Boston service has been pleasant, but Tanisha shines above the rest. More
Your teamwork is tops My Honda Odyssey 2003 broke down, so I had to bring it in. Mr. Tony Yuen, my service advisor handled my request for service with the utmost courtesy My Honda Odyssey 2003 broke down, so I had to bring it in. Mr. Tony Yuen, my service advisor handled my request for service with the utmost courtesy, and noted my description of the noises, operation and performance of my vehicle carefully and efficiently. The attitudes and understanding of the service team in diagnosing and effectively fixing the problem are highly commendable,. More
Great service I've been getting my Honda Odyssey serviced at Herb Chambers Boston for the last five years or so. I always deal with Tony Yuen, who is great to work I've been getting my Honda Odyssey serviced at Herb Chambers Boston for the last five years or so. I always deal with Tony Yuen, who is great to work with and will explain everything slowly and carefully which I appreciate. Really happy with their service. I'd recommend if you prefer to go to a dealership like I do, they are the place to go. I know that the job is being done right there. More
great service I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price. I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price. More
We are from CT and my daughter is attending grad school in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our usual automotive repair shop which is owned by family. I did a search on the internet and found Herb Chambers Honda which was a short distance from where she is living. I called them multiple times between my initial inquiry through completion of the repair and each time the employees were professional and pleasant to deal with. I never felt as though I was being rushed off of the phone or that I was bothering them with my questions. They were able to take her car in for service quickly, finished the job in the time frame that they told me and were right on with their estimate for the cost. Brian in the service department was very helpful and patient and I felt as though he worked hard at getting my daughter's car done so that it was available at a time that she would be able to pick it up. She was very happy to have her car back and thrilled that the car had also been cleaned! Overall it was a very good experience and I would not hesitate to recommend them. More