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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,326 Reviews
Call Service Center (617) 731-0100

1,326 Reviews of Herb Chambers Honda - Service Center

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March 17, 2024

Robert was excellent. He addressed all of my issues and made sure my car was ready when promised. More

by marvin_mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

March 16, 2024

Excellent! No bad experiences in 28 years of using this dealership. All service advisors are great, especially Robert Hall who has been there since i have bee More

by hnmarget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your loyal business! Robert & the team are truly grateful for all of your support over the past 28 years and look forward to serving you for many more. Take care and we'll see you next time!

March 14, 2024

I had to asked for proof of multipoint check to see what was done and what I needed to get done in my car. More

by Jazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Mar 14, 2024 -

Herb Chambers Honda responded

Hi Jazmin! We appreciate your feedback. At Herb Chambers Honda In Boston, transparency is key and we're always here to provide any information you need about your vehicle's service. Thanks for choosing us!

March 13, 2024

Do not have the same amenities and conveniences as other Honda dealerships. Area is clean More

by Erivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Mar 14, 2024 -

Herb Chambers Honda responded

Thank you for reviewing your recent visit here at Herb Chambers Honda In Boston. We appreciate your feedback and hope we have the opportunity to serve you again in the future!

March 13, 2024

Sean DeSilva is the best service advisor I’ve encountered. He’s very knowledgeable, helpful and makes sure that the customer understands what’s going on with their vehicle. I commend him for his More

by Ed C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Mar 13, 2024 -

Herb Chambers Honda responded

Hi Ed C! We're delighted to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to seeing you again for your next appointment!

March 13, 2024

Sean was prompt and courteous from the moment I arrived. He explained exactly what services were performed and made recommendations for future service. Even got a free car wash! Pretty happy with Honda on M More

by MaryF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Mar 13, 2024 -

Herb Chambers Honda responded

Hi Mary F! We're delighted to know that Sean and our team at Herb Chambers Honda In Boston provided you with prompt and courteous service. We appreciate your feedback about the recommendations for future services too! Enjoy that clean car feeling!

March 11, 2024

Robert from service provide excellent service, very professional and pleasant to interact. He took care of my service needs immediately More

by crpandian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Herb Chambers Honda responded

We're glad to know Robert provided excellent service during your recent visit here at Herb Chambers Honda In Boston. We appreciate the feedback and look forward to assisting you again in the future!

March 10, 2024

My experience was excellent. Mr. Sean Desilva was very informative and helpful.will definitely recommend. More

by Vannycoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Report | Print
Mar 11, 2024 -

Herb Chambers Honda responded

Hi Vannycoo! We're delighted to know that Sean provided you with an excellent experience at Herb Chambers Honda In Boston. Thanks for your recommendation! Have a great day!

March 10, 2024

I’m happy because all my questions and concerns were answered in a way that I would fully understand. More

by denangelis03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Herb Chambers Honda responded

Hi Denangelis! We're glad to know that our team at Herb Chambers Honda In Boston was able to address all your questions and concerns. Thanks for sharing your positive experience!

March 08, 2024

Robert made it easy and a simple straightforward process for me. It was so easy!! More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Herb Chambers Honda responded

Hi DP! Thank you for leaving us this five-star review and kind words about Robert from our service team at Herb Chambers Honda In Boston! We'll see you next time!

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