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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,325 Reviews

1,325 Reviews of Herb Chambers Honda - Service Center

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March 07, 2024

Pleasant and extremely helpful staff. The location is always clean. Quick, prompt and accurate service More

by 1mrs.burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Mar 07, 2024 -

Herb Chambers Honda responded

We're glad to know you found our staff helpful and the location clean at Herb Chambers Honda In Boston. We always aim for quick, prompt, and accurate service! Thanks for your review!

March 07, 2024

Great customer service very friendly. Everyone is will to help. Robert hall is great always smiling and helpful. More

by tweety.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Herb Chambers Honda responded

Hi Tweety! We're so glad to know that you had a positive experience with Robert and the rest of our team at Herb Chambers Honda In Boston. We appreciate your kind words about our customer service, thank you for sharing!

March 06, 2024

Nelson is amazing always taking care of me great customer services he always smiles well explained More

by Sherley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson , George Chandler
Mar 07, 2024 -

Herb Chambers Honda responded

Sherley, we are grateful for your review. Thank you from all of us at Herb Chambers Honda In Boston!

March 05, 2024

I have had a relationship with the Herb Chambers Honda dealership for over 20 years. The staff have always been professional, knowledgeable and courteous. Sean De Silva has been my service advisor for y More

by randal.walker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 05, 2024 -

Herb Chambers Honda responded

Hi Randal! It's great to know that you had a positive experience with us at Herb Chambers Honda In Boston for over 20 years! We're glad Sean has been able to make your service visits pleasant and hassle-free. Thanks for staying with us all these years!

March 05, 2024

Satisfied with the service, especially my advisor who performed very well. I will come again More

by tzlee63
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 06, 2024 -

Herb Chambers Honda responded

Hi T Z Lee! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

February 28, 2024

I have always had a good experience at this location, 4 years to be exact. But there is something awesome about Mr. Sean DaSilva that makes my visit even better. He is always professional, dedicated, and a More

by skunknutts88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
Feb 28, 2024 -

Herb Chambers Honda responded

We're delighted to know that Sean and Sebastian have provided you with such a positive experience at Herb Chambers Honda In Boston! We appreciate your kind words about their professionalism, dedication, and teamwork. Thanks for being a loyal customer - we look forward to seeing you again soon!

February 28, 2024

Very happy all around. Great car. 2020 Honda CR-V. I get all my work done here. Very satisfied More

by Bgbobgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 29, 2024 -

Herb Chambers Honda responded

It's always great to see you and your 2020 Honda CR-V! We look forward to continuing to provide the best care in the future! Thank you! - Herb Chambers Honda In Boston

February 25, 2024

This dealership did a great job repairing / replacing my sway bar links. I did not appreciate the fact that my service technician pushed me for a diagnostic test for $175 - which I declined. I will go to my More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Tom! We appreciate your feedback and are glad to know our team did a great job with the sway bar links. We're sorry for any misunderstanding about the diagnostic test pricing - it's always our goal to provide value in all services at Herb Chambers Honda In Boston.

February 25, 2024

Sean DeSilva always goes above and beyond. He is the only reason why I keep coming back to Herb Chambers. He was working alone on a Saturday when I came in, he did not let the pressure of work More

by guirlaineaugustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Guirlaine! We're so glad to know that Sean's dedication and hard work have made a positive impact on your experiences at Herb Chambers Honda In Boston. We'll pass along the praise! Thanks for staying with us, we appreciate it!

February 25, 2024

Brought a car to get service at the location, The Service advisor was Sean DeSilva, He provided great customer service and was very friendly. He taught me a few things about the car and when it's the perfect More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Richie, we're great to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We look forward to seeing you next time for your vehicle needs! Safe travels!

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