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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,347 Reviews

1,347 Reviews of Herb Chambers Honda - Service Center

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January 28, 2024

Great service! I had an appointment and they took care of me right away. I waited during the car service and they got my car back to me in the time they said they w More

by squintana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jan 29, 2024 -

Herb Chambers Honda responded

Hi Quintana! We're glad to know that you appreciated our timely service at Herb Chambers Honda In Boston. Our team always aims for efficient and personal care with each visit. Thanks for the positive feedback!

January 27, 2024

Sean was super helpful and provided a 360 approach to what was wrong with my car. Responsive and proactive More

by lkortenhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
Jan 29, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide comprehensive assistance with your car issues at Herb Chambers Honda In Boston. Thank you for acknowledging his responsiveness and proactivity!

January 26, 2024

Sean was extremely thorough and proactive and went the extra mile. The center was responsive as I had no appointment having a flat tire that needed immediate attention and they took me in. More

by lkortenhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean - service manager
Jan 29, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist you promptly, especially in an emergency. Thank you for your kind words!

January 25, 2024

Excellent customer service , Very happy and pleased with the attention. Service was great and quick. Sean was a great help and also another staff member that was currently up front at the time of my visit. More

by Vanessa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 25, 2024 -

Herb Chambers Honda responded

Hi Vanessa! We're delighted to know that you had a great experience with Sean and our team at Herb Chambers Honda In Boston. We always aim for efficient service! Thanks for your review.

January 24, 2024

The battery in my Honda Fit was failing daily and needed to be replaced. I set up an appointment and was checked in as soon as I arrived (early) by Sean DaSilva. The battery change was completed in a time More

by fruitfly0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva 5-Star service from this man
Jan 25, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist you promptly - it's great to hear how satisfied you are with the service they provided! Thank you for sharing this positive experience and please don't hesitate to reach out if we can be of assistance again in the future!

January 22, 2024

Hi, my name is Amaka. Excellent is the word to describe my experience with the Herb Chambers Honda. Mr Robert’s help and assistance was above and beyond, keep it up. Th More

by amaka.p.ozonma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Honda responded

Hi Amaka! We're delighted to know that your experience with Herb Chambers Honda in Boston was excellent! Your kind words about Robert's assistance are much appreciated. Thank you for choosing us and sharing this positive review!

January 22, 2024

Good service no problem nice staff would buy another car from here’s thanks you More

by gbynoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Honda responded

Thank you for the review. If there's anything we can do to make your next experience a five-star one, we would appreciate the feedback. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

January 18, 2024

Sean desiva treated us good and with respect and professionalism service he does a good job we give him the highest score we will always come there for our car thank you More

by James and Ellen macpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Jan 18, 2024 -

Herb Chambers Honda responded

James and Ellen, it's great to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We appreciate your high score and look forward to seeing you again for all of your car needs!

January 16, 2024

Nelson was very helpful and pleasant with my recall questions regarding my Honda and it was very quick and easy process More

by sheryssewhitehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 17, 2024 -

Herb Chambers Honda responded

Hi Sherysse! We're glad to know that Nelson was able to assist with your recall questions at Herb Chambers Honda In Boston. We aim for quick and easy processes! Thanks for the review.

January 16, 2024

I always have a good experience at the dealership. The staff is friendly and keep me informed of the status of my car. More

by David Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Honda responded

David, we're glad to know you always have a good experience at Herb Chambers Honda In Boston. Our team appreciates your feedback and looks forward to assisting with any future needs!

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