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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,345 Reviews

1,345 Reviews of Herb Chambers Honda - Service Center

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December 02, 2023

Sean was great to work with. He is very informative, helpful, and down to earth. Highly recommend More

by leahdaly1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 04, 2023 -

Herb Chambers Honda responded

Thank you for coming to see Sean and the team! We look forward to assisting you again soon! - Herb Chambers Honda In Boston

December 01, 2023

I have my 2017 Honda Pilot service at Herb Chambers Honda of Boston. My car is having an issue of the transmission. There is a message on the dash board said transmission system problem. Sean DeSilva is my s More

by wlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 01, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to diagnose and fix your transmission issue promptly. It's great that the extended warranty came in handy! We appreciate your trust in us for servicing your 2017 Honda Pilot, thank you!

December 01, 2023

I like the way you guys treat the customer keep going guys never change thank you More

by a.desarmes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're committed to providing an excellent customer service experience at Herb Chambers Honda In Boston. We appreciate your loyalty and see you again! Safe travels!

November 30, 2023

My Husband and I were both lucky to have Katherine Nguyen as our helper. She took good care of us. She is very attentive, focused and determined. She likes what she does, anybody can tell. We did our servi More

by daphmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Nguyen
Nov 30, 2023 -

Herb Chambers Honda responded

We're delighted to know that Katherine provided excellent service during your visit at Herb Chambers Honda In Boston. It's great to see you felt well taken care of and appreciated the timely manner in which we handled everything, including arranging an Uber ride for you. Thanks for choosing us as your dealership!

November 28, 2023

Saved me from unnecessary work on my car. We’re very honest and transparent about the whole process. Great communication. More

by Annie.batten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 28, 2023 -

Herb Chambers Honda responded

Hi Annie! We're glad to know that you appreciated our transparency and communication at Herb Chambers Honda In Boston. We believe in honesty as the best policy! Thanks for your review.

November 26, 2023

Each time I go to get my car serviced. The required services for an optimum vehicle performance, are explained to me clearly. And an estimated cost is provided. So no surprises. The staff More

by pechinskilinda
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Nov 28, 2023 -

Herb Chambers Honda responded

We're glad to know you've had consistent positive experiences with our service team at Herb Chambers Honda In Boston. We strive for clear communication and promptness, so it's great to see that reflected in your visits. Thanks for the review!

November 26, 2023

Always helpful and accommodating with my service needs, Robert ensures service done in a timely and efficient manner.. More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Herb Chambers Honda responded

Paul, we're glad to know Robert and our team at Herb Chambers Honda In Boston were able to meet your service needs efficiently. Thanks for sharing this positive feedback!

November 22, 2023

Everyone was very courteous and polite I would recommend this dealer and will buy my next car at this dealership More

by Lindamclaren0219
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King man yuen
Nov 22, 2023 -

Herb Chambers Honda responded

We're so glad to know you had a positive experience with us at Herb Chambers Honda In Boston! Your recommendation means the world to us. Looking forward to assisting you with your next car purchase when the time comes!

November 17, 2023

The dealership is awesome and the staff are professional. Awesome experience! Will come back again! More

by Xiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
Nov 20, 2023 -

Herb Chambers Honda responded

Xiao, thanks so much for giving our Herb Chambers Honda In Boston team the opportunity to serve you - we look forward to doing so again in the future!

November 16, 2023

Sean at Herb Chambers is a top-notch professional. From his attention to detail to his genuine care for customers, Sean truly stands out. I highly recommend him! 👍😊 More

by Stephanie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Nov 16, 2023 -

Herb Chambers Honda responded

Hi Stephanie! We're delighted to know that Sean's attention to detail and customer care stood out during your visit at Herb Chambers Honda In Boston. Thanks for the recommendation!

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