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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,344 Reviews
Call Service Center (617) 731-0100

1,344 Reviews of Herb Chambers Honda - Service Center

Sort by
October 15, 2023

Excellent service. Sean my Rep, let me know exactly what my options were. Great service! More

by c1792p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Oct 16, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're pleased that Sean provided you with excellent service during your visit. We'll see you next time at Herb Chambers Honda In Boston! Have a great ride!

October 13, 2023

I went for a maintenance and I had a great experience. They were fast and honest. More

by Danielkim827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
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Oct 16, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate your kind review and hope to see you again in the future!

October 11, 2023

Fast service, polite and helpful staff, comfortable area to wait. I also appreciate that Sean helped me focus on what needed to happen at that visit, and things to be aware of as I look ahead. More

by fezfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 11, 2023 -

Herb Chambers Honda responded

We're glad to know that you had a positive experience with our team at Herb Chambers Honda In Boston. It's great to see Sean was able to assist and provide the information needed for your visit. Thanks for sharing this review!

October 10, 2023

Sean was great, he was always present when I walked through the front door. I waited a bit but he gave me the car part I needed and did his job! More

by ND
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 10, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean was able to assist you with your car part needs at Herb Chambers Honda In Boston. We appreciate your patience and feedback!

October 09, 2023

I m always treated with respect and in a timely fashion. I appreciate the service they deliver. More

by Frankporter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desilva, George Chandler
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Oct 10, 2023 -

Herb Chambers Honda responded

Hi Frank! Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you always feel respected and receive timely service at Herb Chambers Honda In Boston! We'll see you next time!

October 05, 2023

I was very pleased with the service here. everyone was nice and helpful to me specially Danielle ! she made sure i was taking care of ,and denied a tip from me ,so i wanted to write her a rev More

by pink island
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
danielle
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Oct 05, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Danielle at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to assisting you in the future! Have a great ride!

October 04, 2023

Sean did an excellent job. He went above to investigate what I had left on the oil change credit. I really appreciated his effort. Excellent customer service. More

by Btheodat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 04, 2023 -

Btheodat responded

Sean did an excellent job. He went above and beyond to investigate my oil change credits I really appreciated his effort. Excellent customer service

Oct 05, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean went the extra mile for you at Herb Chambers Honda In Boston. It's always our goal to provide excellent customer service, and we appreciate your recognition of his efforts!

October 03, 2023

Sean DeSilva took excellent care of me when I came in to have a recall taken care of. He went above and beyond the call of duty to make sure that I had no questions about the procedure. More

by donspring62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 03, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean provided excellent service during your vehicle recall visit at Herb Chambers Honda In Boston. Thank you for sharing your kind feedback and trusting us with your business! We'll see you next time. Safe travels!

September 30, 2023

Great customer service experience every time I walked in. I didn’t have to wait too long to get my car done. Everybody is nice and friendly with customers. 5 stars for the branch. More

by Nganan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
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Oct 02, 2023 -

Herb Chambers Honda responded

We're delighted to know you've had consistently great experiences here at Herb Chambers Honda In Boston. Our team always aims for friendly service and efficiency! Thanks so much for the 5-star review, we appreciate it!

September 30, 2023

Horrible dealership. Had a terrible experience buying my car. Had a terrible experience dealing with them when my car was in transit after I purchased it. Now I came in f More

by Hondacivic
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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