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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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August 03, 2023

Excellent service and support from Sean DeSilva. He answered every question I had and provided me important info I needed about my vehicle. Ilene C. More

by Ilene C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ilene, we're delighted to know that Sean provided you with an excellent service experience at Herb Chambers Honda In Boston. Thank you for your kind feedback! Safe travels!

August 03, 2023

Wednesday I had an appointment at 9am and I had waited patiently for the next service person to check me in so I could get my car checked out which wasn’t done when I went and picked it up. The service pe More

by Rebecca_Tri2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Cavero
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Rebecca, we're glad to know that Cris assisted you effectively during your recent service visit to Herb Chambers Honda In Boston. We appreciate your kind feedback! Safe travels!

August 02, 2023

Sean is excellent! ! I purchased my 2017 Honda Pilot here. I always have a great experience every time I have my car serviced. Everyone is excellent! Sean has helped More

by dlbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 02, 2023 -

Herb Chambers Honda responded

We're delighted to know that Sean and the rest of our team at Herb Chambers Honda In Boston have been able to provide you with such great service! Thank you for trusting us with the care of your Pilot. We look forward to seeing you next time!

August 02, 2023

Sean DeSilva is a great asset to your company. He is very professional, knowledgeable, efficient and explains the work required on my vehicle. I have always request for Sean since Honda was on Co More

by isingh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Aug 02, 2023 -

isingh7 responded

Sean DeSilva a great asset to Herb Chambers Honda. His professionalism and knowledge. He is the best. Much Thanks Ionie Singh

Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ionie, we're happy to know that Sean provided you with professional service experience at Herb Chambers Honda In Boston. Your feedback is appreciated and we hope to see you next time! Safe travels!

August 02, 2023

Advisor: Sean DeSilva Professional, Courteous, very knowledgeable I couldn’t be more happy with the explanation of all the questions I wanted answered about the service of my vehicle. He is an asset to More

by isingh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ionie, we're delighted to know that Sean provided you with a professional service experience at Herb Chambers Honda In Boston. Your feedback is greatly appreciated! Safe travels!

August 01, 2023

Sean was very helpful, and the service was much faster and efficient than I expected. More

by Micon1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 02, 2023 -

Herb Chambers Honda responded

We're glad Sean got you in and out faster than expected! We appreciate your great review and look forward to seeing you again. Thank you! - Herb Chambers Honda In Boston

July 30, 2023

Super helpful as always. I worked with Sean DeSilva who worked hard to make sure that I stayed in the loop through my service and that I fully understood the work that was do More

by jer.glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 31, 2023 -

Herb Chambers Honda responded

We're happy to hear that Sean and our team at Herb Chambers Honda In Boston were able to keep you informed throughout your service visit. Thanks for sharing this positive feedback!

July 30, 2023

Provide full detail of the issue related to my service and what service was done on the vehicle to resolve it More

by Silvio.lopes82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
Jul 31, 2023 -

Herb Chambers Honda responded

Hey Silvio, thank you for the great review! We're happy to hear that our team at Herb Chambers Honda In Boston provided detailed information about the service and resolved it. We'll see you again!

July 29, 2023

I always receive the greatest care from the service department at Herb Chambers in Boston Honda the service reps Bobby and Sean have always been helpful and the service manager. Susan is extremely prof More

by Paul Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva is a great asset to the service about it as well as Bobby Hall and Susan
Jul 31, 2023 -

Herb Chambers Honda responded

Paul, thank you for trusting Herb Chambers Honda In Boston with your service needs! We're happy to hear Bobby, Sean & Susan always take such great care of you and we'll be sure to share this fantastic feedback with them. See you next time!

July 28, 2023

Sean was very helpful, timely and charismatic. He was thorough in ensuring my car is in the best shape before a road trip, and I appreciate his diligence and clear communication More

by Sydney
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 31, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful feedback, Sydney! We're happy to hear Sean took great care of you during your visit and we hope you have a great road trip. Take care and thanks again, from all of us here at Herb Chambers Honda In Boston!

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