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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,340 Reviews

1,340 Reviews of Herb Chambers Honda - Service Center

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July 23, 2023

I love this dealership. The employees are great. I appreciate the excellent service and wonderful work done on my car. More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Jul 25, 2023 -

Herb Chambers Honda responded

April, thank you so much for the positive review! We're glad to hear that our team at Herb Chambers Honda In Boston provided you with excellent service and took great care of your car. We appreciate your support and hope to see you again in the future!

July 21, 2023

Sean was amazing. Kept me informed, took very little time to get back to me about the car, and got me in and out of Honda as soon as possible. Usually at most mechanic More

by fontin.fritzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 21, 2023 -

Herb Chambers Honda responded

Thank you for the amazing review! We're happy to hear that Sean provided such excellent service and made your visit to Herb Chambers Honda In Boston a breeze. We appreciate your recommendation and look forward to assisting you again. Drive safely!

July 21, 2023

I come regularly for oil changes or service and haven’t had issues or pressure to fix something on the spot. More

by Lpkw888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 24, 2023 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda in Boston for your oil changes and service needs! We're glad to hear that our team provided a pressure-free experience. We appreciate your business and look forward to serving you again in the future!

July 20, 2023

7/19 Brought vehicle in for a recall and Sean DeSilva was very helpful and communicated everything that was done very clearly. More

by CHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Desilva
Jul 20, 2023 -

Herb Chambers Honda responded

Hey Charlie, thank you for the positive review! We're glad to hear that Sean assisted you during your vehicle recall. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great ride!- The Herb Chambers Honda In Boston Team

July 19, 2023

Friendly Staff! especially Sean Desilva. Clear communication about what services will be done. While my car was in service for a few hours, they generously ordered m More

by Marcie T.
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jul 19, 2023 -

Herb Chambers Honda responded

Hey Marcie, thank you for the kind words! We're happy to hear that Sean and our team at Herb Chambers Honda In Boston provided you with friendly service. We appreciate your business and look forward to assisting you again in the future. Have a great ride!

July 18, 2023

Great experience with Sean Desilva. Sean was knowledgeable and patient. He took the time to thoroughly explain aspects of the required service and associated billing scenarios. Sean wen More

by mauranbourke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 19, 2023 -

Herb Chambers Honda responded

Hi Mauran! We're so glad to hear that you had a great experience with Sean at Herb Chambers Honda. Thank you for taking the time to share your positive feedback. We'll be sure to pass along your kind words to Sean. Drive safely, and we hope to see you again in the future!

July 18, 2023

Excellent service from Sean DeSilva when I brought my car in for the recall work on my Vehicle. Great communication and he was able to get my car done quickly. More

by gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 18, 2023 -

Herb Chambers Honda responded

Hi Gerard! Thank you for the great review! We're so glad that Sean provided excellent service and efficient communication during your visit. We appreciate your business and hope to see you again at Herb Chambers Honda In Boston!

July 17, 2023

Great service and always efficient. Scheduled appointment fast & easy. Kept clear line of communication through service process. More

by stephonanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 17, 2023 -

Herb Chambers Honda responded

Thank you for the great review! We're glad to hear that you had a seamless buying experience at Dana Ford. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a fantastic ride!

July 17, 2023

I took my car in last week for a valve adjustment, spark plugs, & tune-up and diagnose some emission codes. Car runs ridiculously smooth now, have no more emission errors, and get amazing fuel economy. The More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 17, 2023 -

Herb Chambers Honda responded

Hey Ray, thank you so much for the glowing review! We're delighted to hear that our service team provided you with an excellent service experience. We appreciate your trust in Herb Chambers Honda In Boston, and we look forward to serving you again in the future. Drive safely!

July 16, 2023

Overall, the dealership is clean well customer service excellent it has a lot of space all the stuff they are kind and welcome. Just wish there was more amenities for customers that are waiting. More

by Rayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 17, 2023 -

Herb Chambers Honda responded

Rayn, thank you for your feedback! We're glad to hear that you had a positive experience with our dealership and found our customer service to be excellent. We appreciate your suggestion about providing more amenities for customers who are waiting, and we will definitely take it into consideration as we continue to improve our facilities. If there's anything else we can do for you, please let us know. Thank you! - Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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