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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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May 27, 2023

Sean Desliva gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time manageme More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 27, 2023 -

Kimberly responded

Sean gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time management. I am looking forward in doing future business with Sean. I truly appreciate Sean work ethics. Sean is that person that will make you leave Honda with a smile.

May 30, 2023 -

Herb Chambers Honda responded

Thank you for trusting Sean with all of your automotive needs, Kimberly! We're honored that you have full confidence in our team and look forward to doing future business with you! 😀

May 26, 2023

Great experience Sean always provides great service! Everything throughly explained & makes sure me as a customer is satisfied. More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 30, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're happy to hear Sean continues to provide you with such excellent service and we'll be sure to share this kind review with him. Thanks for trusting Herb Chambers Honda In Boston with your vehicle's maintenance needs and please don't hesitate to reach out the next time we can be of assistance!

May 26, 2023

Great friendly service and made sure I was informed about the service options that were available for the year, make and model. More

by stevenburns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Herb Chambers Honda responded

Steven, thank you for taking the time to share the positive experience you had here at Herb Chambers Honda in Boston! We're happy to hear our team provided you with friendly & knowledgeable service and we hope to see you again in the future. Take care!

May 26, 2023

I recently had issue with my car battery. Drove to the Honda Herb Chambers in Dorchester, and i was promptly greeted by a advisor named Sean DeSilva. Sean was very knowledgeable and attentive More

by Daniel G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 26, 2023 -

Herb Chambers Honda responded

Thank you for your review, Daniel! We're so happy that Sean provided you with an excellent service visit! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

May 24, 2023

I have my car serviced here regularly. I enjoy working with Sean Desilva. I have full trust and confidence In Sean’s Knowledge. He listens to my concerns. He also gives very clear explanat More

by roescapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 25, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that Sean Desilva was able to provide you with outstanding service at Herb Chambers Honda In Boston. It's always wonderful to know that our team is able to gain your trust and confidence in their knowledge. We appreciate your loyalty and are grateful for the opportunity to serve you.

May 24, 2023

I had my car serviced here for the first time i usually go to the Honda dealer on Rte 1 for service for the past 7 years. I thought i give this dealership a try since i live close. My service advisor was S More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 24, 2023 -

Rochelle responded

Herb Chambers Honda May 24, 2023 Rochelle I had my car serviced here for the first time i usually go to the Honda dealer on Rte 1 for service for the past 7 years. I thought i give this dealership a try since i live close. My service advisor was Sean De Silva and all i can say is that he was very knowledgeable in regards to my car showing examples to me in his car maintenance manual book which gave me a better understanding of my car. He is very polite and was attentive during my visit. His customer service skills are exceptional!!! I will be definitely coming again for another service since i received good service. Marsha j

May 25, 2023 -

Herb Chambers Honda responded

Marsha, thank you so much for giving Sean & the team an opportunity to earn your business! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we look forward to seeing you again in the future. Take care!

May 24, 2023

I had service done on my car 5/22/23 which was my first time here. I usually go to WestRoxbury Honda dealer for the past 7 years. Since i moved close to this location i thought i give it a try. My service More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 25, 2023 -

Herb Chambers Honda responded

Welcome to the Herb Chambers Honda In Boston family, Rochelle! We're so happy that Sean provided you with an excellent service visit! We appreciate you as a customer and look forward to seeing you again next month!

May 21, 2023

Spot On Customer Service from Francis. From Check in to Check Out.Easy In and Easy Out. With Expert Knowledge of My Service Needs More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 22, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with our team at Herb Chambers Honda In Boston! We look forward to seeing you next time, Mario!

May 20, 2023

Mr. Sean Desilva was caring, professional, and knowledgeable. He went above and beyond to provide great customer satisfaction. JR More

by wforwindy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 23, 2023 -

Herb Chambers Honda responded

Thank you for sharing your review! We're so happy that Sean and the rest of our team earned your 5 stars! -Herb Chambers Honda In Boston

May 20, 2023

Sean is always super nice and helpful! He doesn't try to sell me anything and answers any questions I have with concise responses. I highly recommend him as a service advisor. 5/5 More

by yer2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 23, 2023 -

Herb Chambers Honda responded

We're so glad Sean makes you feel at ease when servicing here at Herb Chambers Honda In Boston! We hope that you continue to enjoy your vehicle and look forward to your next visit! Thank you!

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