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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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April 04, 2023

Excellent service. The service advisor Sean D was very knowledgeable, friendly and professional. He not only perfectly solved the issue of my car, but also described th More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean D
Apr 06, 2023 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're happy to hear Sean provided you with such excellent service and we'll be sure to pass along these kind comments to him. Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of assistance again in the future!

April 03, 2023

Excellent service. Service manager Sean De Silva does a super job of analyzing and explaining all issues. More

by richardolken
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Apr 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your review, Richard! We're so happy that Sean earned your 5 stars! -Herb Chambers Honda In Boston

April 03, 2023

Good communication skills very informative timely manner in my car did not have to wait at all for service and I would pass my experience w More

by Nancy.watson1222
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Apr 03, 2023 -

Herb Chambers Honda responded

Thank you for your kind review, Nancy! We appreciate your business and look forward to seeing you next time! -Herb Chambers Honda In Boston

April 01, 2023

They got me in for service quickly. Everyone was very professional and friendly. I will be back! More

by BB
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Apr 04, 2023 -

Herb Chambers Honda responded

Thanks for giving our Herb Chambers Honda In Boston team the opportunity to serve you! We appreciate the kind review and look forward to seeing you again next time!

March 30, 2023

Great service department. Everyone was welcoming and attentive. Will continue to bring my vehicle for servicing. More

by Spena1903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Castillo
Mar 31, 2023 -

Herb Chambers Honda responded

Thanks for giving us the opportunity to serve you! We appreciate the kind feedback about your visit and look forward to seeing you again next time! - The Herb Chambers Honda In Boston Team

March 29, 2023

My entire experience was very satisfactory. I had my car towed on site at 5:PM on Monday and drove away Tuesday at 2:00 PM with all repairs completed. The work included replacing both axles and More

by jsnormant
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 30, 2023 -

Herb Chambers Honda responded

We were sorry to hear about your car troubles but are happy to have helped you resolve them! We hope that your vehicle runs like new and appreciate you taking the time to leave Danielle, Robert, and Sean five stars! Take care, and thank you! - Herb Chambers Honda In Boston

March 28, 2023

Sean consistently does a great job getting service done efficiently and in a timely manner. Everyone who works at this dealership is very friendly. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 29, 2023 -

Herb Chambers Honda responded

Sean and our team are so proud to know that your experience was able to earn five stars, Heather! We hope to see you again at Herb Chambers Honda In Boston! Thank you!

March 27, 2023

I just wanted to take a minute to rate my recent experience at Herb Chambers Honda. As you can see I gave it 5. This was a very smooth process from beginning to end. More specifically I would like g More

by Erica.Elumogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Mar 29, 2023 -

Herb Chambers Honda responded

It pleases us to see this kind five-star review, Erica! Nelson and our team are so happy you had a positive experience and we hope that you come to visit us again in the future! Thank you so much! - Herb Chambers Honda In Boston

March 26, 2023

My service advisor Sean DaSilva always provides the best service at Herb Chambers Honda of Boston. More

by JoshHelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Mar 28, 2023 -

Herb Chambers Honda responded

We're so glad Sean continues to earn your support, Josh! Thanks for trusting Herb Chambers Honda In Boston with your vehicle's service needs. We look forward to seeing you again next time!

March 26, 2023

Dealership is awesome toward his customers. I recommend people should check it out. Herb Chambers of Boston. More

by Dave love.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Herb Chambers Honda responded

We're honored to receive your support, Dave! Thanks so much for your business, from all of us here at Herb Chambers Honda In Boston!

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