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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,326 Reviews

1,326 Reviews of Herb Chambers Honda - Service Center

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April 24, 2023

Sean Desilva answered questions quickly and accurately. He was able to get our wheels refurbished in a timely fashion which lessened the time we needed to rent a replacement vehicle. More

by melaniegalla52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 26, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience! We appreciate you trusting the Herb Chambers Honda In Boston team with your vehicle and are so glad that Sean was able to answer all your questions. Take care and please don't hesitate to reach out if we can be of service again in the future!

April 22, 2023

Sean DaSilva was very helpful and made me very comfortable. He made my experience easy and pleasant. He was very detailed with information I needed to know. Thanks Sean! More

by Lawanda Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Apr 25, 2023 -

Herb Chambers Honda responded

Thank you for the kind review, Lawanda! We're happy to hear Sean took great care of you during your visit and we'll be sure to share this fantastic feedback with him. Please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

April 21, 2023

I could not be happier with my recent service appointment. Francis Franjul provided friendly, courteous, and fast service! Thank you! More

by Jaconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Apr 24, 2023 -

Herb Chambers Honda responded

We appreciate you leaving Francis and Herb Chambers Honda In Boston five stars! We're glad to provide friendly, courteous service and look forward to your next visit! Thank you!

April 20, 2023

Sean Dasilva represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and he made me f More

by Juana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Apr 21, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share these kind comments! We're so glad Sean & the team continue to take great care of you & your vehicle and we look forward to seeing you next time here at Herb Chambers Honda In Boston!

April 19, 2023

Honest to God, you guys really need to get your service act together. I'm not going to tell you how to run your business, but maybe the people who book the appointments should talk to the guys who work on More

by Bill
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Herb Chambers Honda responded

Thank you for the review, Bill. I appreciate you taking the time to share this feedback and will make sure it gets discussed with our team as we work to continually improve the service we provide to our valued customers. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 19, 2023

Sean D, was very helpful and attentive. Very knowledgeable and informative. He made me feel comfortable and at ease. I am forever grateful for his kind gesture. He is the best! More

by Fbarbosa09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Apr 20, 2023 -

Herb Chambers Honda responded

Sean and our team appreciate the kind five-star review and are glad you enjoyed your visit! We hope that you return for your next service appointment so we can provide the same level of care! Thank you! - Herb Chambers Honda In Boston

April 18, 2023

Great service. Sean DeSilva did a great job. He take care every thing I need. Thank you More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 20, 2023 -

Herb Chambers Honda responded

Thank you for the excellent review! We hope you won't hesitate to reach out the next time Sean & the Herb Chambers Honda In Boston team can be of assistance!

April 17, 2023

Every time I come in the service is perfect and they give you a free car wash More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
Apr 19, 2023 -

Herb Chambers Honda responded

It makes us so happy to read this review, Jay! We appreciate you letting us know that we've provided consistent care and earned your five-star rating each time! Thank you for being part of our Herb Chambers Honda In Boston family!

April 15, 2023

Sean DeSilva and Robert Hall have been fantastic as always throughout my service experience. They go above and beyond to take care of you, answer any questions and ensure you get the best service exper More

by Jake G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Apr 17, 2023 -

Herb Chambers Honda responded

Jake, We are happy to hear that Sean and Robert provided you with fantastic service and went above and beyond to ensure your satisfaction. Your recommendation means a lot to us and we look forward to serving you again in the future! Thank you! - Herb Chambers Honda In Boston

April 15, 2023

Robert is THE BEST service rep. Facility is great and the time was perfect and on point. More

by ROSEPOND34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers Honda responded

Thank you for the kind review! Robert & the Herb Chambers Honda In Boston team appreciate your support and look forward to serving you again next time!

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