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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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February 01, 2023

Brought my Honda Ridgeline in today was greeted by Sean DaSilva who was extremely helpful. I loved the convenience and the location of Herb Chambers Honda at 720 Morrissey Blvd. PS the free car wash slip w More

by hopkins9021
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 03, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate you trusting Sean & the team with your Ridgeline and hope we have the opportunity to serve you again in the future. Take care!

January 31, 2023

As usual Sean Desilva did a great job advising us and managing the care of our Honda CRV. For the first time it involved ordering parts and repairing the cooling system over a couple of days. Sean was ve More

by The Owl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 31, 2023 -

Herb Chambers Honda responded

Thank you for your review! We're so happy that Sean provided you with an excellent service experience and kept you up to date throughout your appointment! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 28, 2023

Sean Desilva provided timely and excellent service today. He was a pleasure to deal with. I would highly recommend him. More

by Cawacw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 31, 2023 -

Herb Chambers Honda responded

Thank you for sharing this excellent feedback with us! We're happy to hear Sean took great care of you during your visit and we hope we can be of service again in the future. Take care! - The Herb Chambers Honda In Boston Team

January 28, 2023

Nelson Castillo -- extremely helpful with a situation on our car. Very patient with all our questions, provided helpful information and communicated promptly Excellent job. He is a reason we would go More

by hvreeland
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Herb Chambers Honda responded

Thank you for your review! We're so happy that Nelson was critical in making your experience enjoyable! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 26, 2023

I had an amazing experience in service with Sean at this dealership and I wanted to review it. More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 26, 2023 -

Herb Chambers Honda responded

Sean and the team appreciate the kind words and five-star rating, Jody! Thank you for being a Herb Chambers Honda In Boston customer!

Jan 26, 2023 -

Jody responded

Sean’s service was truly exemplary.. He really cared and educated me as well. Thank you so much .

January 25, 2023

Nelson Castillo provided me with excellent service. Had a major repair on extended warranty. Communicated daily. More

by reinhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jan 26, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're happy to hear Nelson provided you with excellent communication throughout your vehicle's repair and we'll be sure to pass along these kind comments to him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda In Boston Team

January 24, 2023

Victor Lopez helped us out when we brought our SUV in with several error messages. Received new fuel injectors and system software updates as a result. Communication was clear and transparent from the on More

by BayVillage.Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Jan 25, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Honda In Boston team with your SUV and are happy to hear Victor took such great care of you. Please don't hesitate to reach out if we can be of service again in the future!

January 23, 2023

Great dealership…. . they work with you whatever the situation. Great customer service and very professional. Staff is always friendly and very helpful. I worked with Ne More

by NHBoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 25, 2023 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your business! We're happy to hear Nelson provided you with excellent service during your recent visit and we look forward to seeing you again next time. Take care!

January 23, 2023

Nelson was very attentive to the situation, 100% recommend this dealership for service, staff are great! More

by Nelsoncastillo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jan 24, 2023 -

Herb Chambers Honda responded

We're glad Nelson made the experience so great for you! Thank you for coming to Herb Chambers Honda In Boston!

January 21, 2023

Excellent! VIP service treatment. Sean really knows his customers, he thoroughly explained to me what the issue was and how it was fixed, showed the photo of th More

by Ken Dao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 23, 2023 -

Herb Chambers Honda responded

Thanks for the excellent review, Ken! We're happy to hear Sean provided you with top-notch service and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

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