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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,311 Reviews

1,311 Reviews of Herb Chambers Honda - Service Center

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January 21, 2023

Excellent! VIP service treatment. Sean really knows his customers, he thoroughly explained to me what the issue was and how it was fixed, showed the photo of th More

by Ken Dao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 23, 2023 -

Herb Chambers Honda responded

Thanks for the excellent review, Ken! We're happy to hear Sean provided you with top-notch service and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

January 20, 2023

This was a great dealership to get my Honda Fit serviced. I didn’t feel like I was being upsold on anything and my service advisor seemed like he really cared about me and my car getting the service it neede More

by seansheridan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 20, 2023 -

Herb Chambers Honda responded

Thank you for your review, Sean! We're ecstatic that our team was able to service your vehicle! We look forward to seeing you at your next appointment! -Herb Chambers Honda In Boston

January 20, 2023

Every time I come in for service Sean is always able to tell me exactly what is going on with my car. He is super friendly and great at communication, this makes my visits ten times easier! More

by Aurilus Durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 23, 2023 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your service needs! We're glad to hear Sean continues to take such wonderful care of you & your vehicle and we look forward to seeing you next time. Thanks again!

January 19, 2023

Very good dealership very professional ,very kind and courteous , excellent service , even the service advisor is a really a good help they actually help you with solving your problem with your car being More

by yellow_hello2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 20, 2023 -

Herb Chambers Honda responded

Your kind words have made our day! Thank you for coming to Herb Chambers Honda In Boston for your automotive needs!

January 19, 2023

Excellent service and great customer care. Waiting area with beverages. Gracious service advisors and good quality work. More

by pamela.tuntuni.pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Da Silva
Jan 20, 2023 -

Herb Chambers Honda responded

Pamela, thank you so much for taking the time to share this wonderful feedback! We're grateful for your support and look forward to your next visit with us here at Herb Chambers Honda In Boston!

January 18, 2023

Sean's communication was excellent. He kept me in the loop about the status on the parts and called as soon as they arrived at the shop. I was impressed by the level of service I receiv More

by R Powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 20, 2023 -

Herb Chambers Honda responded

We're so happy to hear this wonderful feedback and can't wait to share it with Sean! Thanks for choosing Herb Chambers Honda In Boston and please don't hesitate to reach out if we can be of service again in the future!

January 18, 2023

Good service no problem at all I recommend people to go to Honda dealer ship More

by Josediaz334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers Honda responded

Thank you for your support! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Honda In Boston!

January 18, 2023

The service was excellent; great customer service. Sean, was Awesome he walk me through the process in detail can’t emphasize enough about his experience and customer service. Morrissey boulevard 0212 More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers Honda responded

We're so happy to hear it, Stephanie! Thank you for coming to see us at Herb Chambers Honda In Boston!

January 17, 2023

This car dealership is very good. They take the time to review the services and let me know how they expect to take. I'm given timely updates and walk/drive out knowing that my car is More

by jlrnewc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 19, 2023 -

Herb Chambers Honda responded

Thank you for your continued support of the Herb Chambers Honda In Boston team! We appreciate the kind feedback and look forward to your next visit!

January 15, 2023

The service advisor has a clear communication and professional standard and the overall services is good as well. More

by Vincent Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 18, 2023 -

Herb Chambers Honda responded

Thank you for the kind feedback, Vincent! Our Herb Chambers Honda In Boston team hopes to see you again in the future!

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