Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,316 Reviews

1,316 Reviews of Herb Chambers Honda - Service Center

Sort by
January 09, 2023

Great experience as always. Service provider Sean DeSilva got me in on short notice after I had a tire blowout. He offered to have a tow truck pick me up and to have an Uber d More

by andrews.marshal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 10, 2023 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! Sean & the team are grateful for your support and look forward to seeing you next time!

January 09, 2023

Sean Dasilva made my experience here very enjoyable. He provided me with the best service I’ve had in a long time. He made sure I understood everything about my car and the services done and made me fee More

by Ariana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Jan 11, 2023 -

Herb Chambers Honda responded

Ariana, We're happy that Sean has earned your confidence and business! We look forward to seeing you back at Herb Chambers Honda In Boston again! Thank you!

January 07, 2023

Robert D makes this dealership amazing. His service, kindness and knowledge are phenomenal. I kee coming back here because of him. More

by pramyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Herb Chambers Honda responded

We're so grateful to you for leaving Robert and the team this five-star review! We hope you visit us again at Herb Chambers Honda In Boston! Thank you!

January 05, 2023

Sean Desilva was very professional throughout my experience with the service department. My vehicle needed to be sent to the body shop due to a leak in my trunk. Sean kept me up to date with almost More

by ALemoine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 06, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to leave us a review! We appreciate you trusting the Herb Chambers Honda In Boston team with your vehicle and are happy to hear that Sean took great care of you throughout the experience. Thanks again and please don't hesitate to reach out if we can be of service again in the future!

January 04, 2023

I was impressed with Sean. He explained everything and will go back. Excellent customer service. More

by CeeCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 06, 2023 -

Herb Chambers Honda responded

Thanks for giving Sean & the team an opportunity to earn your business! We look forward to seeing you again next time here at Herb Chambers Honda In Boston!

January 04, 2023

Sean Desilva was such a great service advisor. He was attentive, took care of my needs, and very personable. He made sure I was a priority and got exactly what I needed and was pleasant doing it. More

by dfahie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 06, 2023 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're happy to hear Sean took such wonderful care of you during your recent visit and we'll be sure to pass along these kind comments to him. Thanks again for your support and please don't hesitate to reach out the next time our Herb Chambers Honda In Boston team can be of service!

January 04, 2023

My experience is the Service Dept has really great customer service. Susan is fantastic! Will definitely use again. More

by jonnyswag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! Susan & the team look forward to seeing you again next time!

January 03, 2023

It has been a pleasant visit to have maintenance done on my car. The service desk is very pleasant even if it’s almost nearing the transition of the year. He explained to me all the issues, the price and th More

by gerardoesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your recent visit! We're so happy that our team provided you with an excellent experience! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 02, 2023

Serviced my Accord, very helpful and considerate! Would definitely go back! They customer service went above and beyond More

by Rhonda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for your review, Rhonda! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 02, 2023

I brought my 2006 (yes, it's old) Honda Civic in for service (oil change, new wipers and multi-point inspection). Sean was super busy, but still friendly, courteous and efficient. The service tech/mecha More

by MHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Service Tech/Mechanic
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your review! We're so happy that Sean and the rest of our team provided you with a smooth appointment! We look forward to seeing you on your next visit!

...
66
...