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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,316 Reviews

1,316 Reviews of Herb Chambers Honda - Service Center

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December 17, 2022

Fast and quick service. Busy Saturday for the dealership but customers moved quickly through the queue More

by Scamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 19, 2022 -

Herb Chambers Honda responded

Thank you for your amazing review! We look forward to seeing you next time! -Herb Chambers Honda In Boston

December 16, 2022

Robert customer service, is world-class. I will be back to have more work done. More

by Kee10.ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Herb Chambers Honda responded

Thank you for the kind feedback! Robert & the team appreciate your support and look forward to your next visit here at Herb Chambers Honda In Boston!

December 16, 2022

I was In a crunch and Robert helped figure everything out! He got me in the same day and my service was complete in under 30 minutes. I’m so grateful! Thanks Robert! More

by zarinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Herb Chambers Honda responded

We're so glad Robert could assist you, Zarinah, and we'll be sure to share this wonderful feedback with him! Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

December 16, 2022

Sean Dasilva's stellar customer service keep me coming back to this location. He treats you as if you are family and make sure everything goes smoothly. He also cares about me understanding the work being More

by ahyee.christelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Dec 19, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful review! We're so glad Sean continues to earn your support and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Herb Chambers Honda In Boston!

December 15, 2022

Sean Dasilva very professional, explain every little detail carefully. In incidents occurred today with another coworker, the coworker was very rude and disrespectful to Sean in public but Sean kept hi More

by Mariegoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasiva
Dec 29, 2022 -

Herb Chambers Honda responded

I'm sorry and disappointed that you had to witness something like this while at our dealership. I'll also be sure Sean is aware of the kind comments you shared about his demeanor during this exchange. Thanks again for the review and please don't hesitate to reach out directly if there are any additional details you'd like to share about your visit. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

December 14, 2022

Sean Da Sailva is awesome! He always takes time to explain your service to you and is genuinely excited to help his customers. I don't bring my care anywhere else. More

by AROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Da Silva
Dec 15, 2022 -

Herb Chambers Honda responded

Thanks for the fantastic review! We're so glad Sean & the team continue to earn your support and we look forward to your next visit with us here at Herb Chambers Honda In Boston!

December 13, 2022

Honda staffs are amazing… Had my oil change in no time I really appreciate it! Thanx so much More

by knunez22.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Dec 14, 2022 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your oil change! We hope we have the opportunity to serve you again in the future!

December 12, 2022

Sean in service is amazing. I have had Hondas for many decades, and Sean is the best service advisor I have worked with at any dealership or repair shop. (Including other Herb More

by kmvancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Dec 13, 2022 -

Herb Chambers Honda responded

It makes us happy to hear that Sean took such great care of your Honda vehicle! We know the team will be thrilled to hear you're satisfied with the experience and look forward to seeing you again! Thank you! - Herb Chambers Honda In Boston

December 11, 2022

Received recall contact and several kindly follow ups, for safety reminder Customer service scheduled me right away - came in day after T'giving, and the joint was jumpin'! Service Advisor Sean Da Silva t More

by JL Fit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Sean Da Silva and Victor, Raejon Alston
Dec 13, 2022 -

Herb Chambers Honda responded

Thanks for visiting Herb Chambers Honda In Boston - we'll be sure to share these kind comments with Sean, Victor & the rest of the team! Take care and please don't hesitate to reach out if we can be of service again in the future!

December 10, 2022

Today was Prompt and affordable service. customer service was helpful and pleasant giving details and quick check out. More

by Pea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service rep Victor
Dec 13, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We hope you'll be visiting our Herb Chambers Honda In Boston team again in the future!

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