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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,340 Reviews

1,340 Reviews of Herb Chambers Honda - Service Center

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January 04, 2023

My experience is the Service Dept has really great customer service. Susan is fantastic! Will definitely use again. More

by jonnyswag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! Susan & the team look forward to seeing you again next time!

January 03, 2023

It has been a pleasant visit to have maintenance done on my car. The service desk is very pleasant even if it’s almost nearing the transition of the year. He explained to me all the issues, the price and th More

by gerardoesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your recent visit! We're so happy that our team provided you with an excellent experience! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 02, 2023

Serviced my Accord, very helpful and considerate! Would definitely go back! They customer service went above and beyond More

by Rhonda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for your review, Rhonda! We look forward to seeing you next time at Herb Chambers Honda In Boston!

January 02, 2023

I brought my 2006 (yes, it's old) Honda Civic in for service (oil change, new wipers and multi-point inspection). Sean was super busy, but still friendly, courteous and efficient. The service tech/mecha More

by MHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Service Tech/Mechanic
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your review! We're so happy that Sean and the rest of our team provided you with a smooth appointment! We look forward to seeing you on your next visit!

January 01, 2023

Fantastic service! I never expected to be that good. My battery died and in no time at all it was replaced. It really surprised me considering it was somewhat packed. T More

by Kuligowr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Herb Chambers Honda responded

Thank you for your fantastic review! We're so happy that our team provided you with efficient service! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

December 31, 2022

Went for state inspection, which took longer than expected (2hrs) but the service was great and there was coffee & water. More

by Chalettac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your review! We hope to provide you with a 5-star visit next time! -Herb Chambers Honda In Boston

December 31, 2022

Went for service on my Honda CR-V for the 60000 mile service, it took a little longer than anticipated. However, Nelson was great. More

by somedude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for your review. We hope that our team can provide you with a quicker appointment next time. -Herb Chambers Honda In Boston

December 30, 2022

Service advisor very helpful and courteous. Service was prompt. Was in and out of the dealership in a very reasonable time. Will return for service again. More

by johndireeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience! We appreciate you giving us the opportunity to earn your business and look forward to your next visit here at Herb Chambers Honda In Boston!

December 29, 2022

Gold star service! . Service advisor Nelson was professional, courteous, knowledgeable and very helpful. Service providers did an exceptional job in my scheduled mainte More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Castillo
Dec 29, 2022 -

Herb Chambers Honda responded

We love providing our customers with excellent service, Sharon! Nelson and the rest of our team appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

December 29, 2022

Herb Chambers is reliable and comprehensive dealership. only dealership my family trusts for service and purchases. Knowledgeable and courteous. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 03, 2023 -

Herb Chambers Honda responded

Thank you so much to you & your family for trusting the Herb Chambers Honda In Boston team with your business! We're honored to receive your support and look forward to seeing you next time!

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