Herb Chambers Honda - Service Center

I went for a scheduled maintainence and inspection. When I drpped off my car Sean checked in the system and offered to take care of recall so i didn't have to come back for it. Because of adding re When I drpped off my car Sean checked in the system and offered to take care of recall so i didn't have to come back for it. Because of adding recall, the service would take twice as long as I expected which I did not prepare. Learning my concern, Sean arranged a ride to drop me off at my home. He called me when my car was ready and of course i got a ride back to the dealership. Sean explainwd me in great details what have been checked, results, my car condition, when is the net maintainence, et., before I signed all paper work. I learnt a lot. Before I left, he thanked me for my business and offered a free car wash. He said I can call him directly if I need any services in the future. Sean is very professional, knowledgeable, kind and thoughtful. He made a customer like me feel valued, understood, appreciated, heard, and confident that issues, if any, will be addressed efficiently and with empathy; essentially, like customers' time and concerns are being taken seriously and that the company is genuinely trying to help customers to resolve their problems. More

The Service advisor Sean Desilva gave me the best service, every thing five stars 👍,”. I been there couple times. Sean always be nice to all of us, take good care of us. service, every thing five stars 👍,”. I been there couple times. Sean always be nice to all of us, take good care of us. More

The staff is always polite, knowledgeable, and accommodating. I had to reschedule a confirmed appointment because of Monday’s snow storm. No problem. I arrived one and a half hours before my sched accommodating. I had to reschedule a confirmed appointment because of Monday’s snow storm. No problem. I arrived one and a half hours before my scheduled time. No problem. I was able to leave close to my scheduled time. More

SEAN WAS THE BEST! !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so t !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so that i would make it to work on time. He and the rest of the staff were very friendly and accommodating, and the valet were great too. More

Had service done. Henry was my contact. Had SUV for a week . I was out of state. Spoke with him by phone several times. Good natured guy and on his game. Henry was my contact. Had SUV for a week . I was out of state. Spoke with him by phone several times. Good natured guy and on his game. More

Great Service, the advisor was professional, knowledgeable, pleasant & very helpful, making my service appointment as simple and smooth as possible. knowledgeable, pleasant & very helpful, making my service appointment as simple and smooth as possible. More

Worked with Sean DeSilva on the servicing of my car. He knows how to make me feel like he is doing what is best for me. No pressure to make me get service that I don’t need and I was in and out of the d He knows how to make me feel like he is doing what is best for me. No pressure to make me get service that I don’t need and I was in and out of the dealership quickly. I can’t say enough about the job that he does for me. It is very much appreciated. More

The customer service was great. The staff worked with my schedule. The wait was worth it. The staff worked with my schedule. The wait was worth it. More

Sean DeSilva was great help to me while getting my car serviced. His suggestions and advice were what I was looking for and he took care of my care with ease. I was very pleased with the whole process and serviced. His suggestions and advice were what I was looking for and he took care of my care with ease. I was very pleased with the whole process and his direct help. More

The service that Sean Desilva and the provided was excellent. He explained in details what I needed fix and gave me the option to stop or continue. Will be going back for my car service. excellent. He explained in details what I needed fix and gave me the option to stop or continue. Will be going back for my car service. More